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  1. #1
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    Xerox C60/C70 Printed Color error

    Hi there.
    I have a issue with a Xerox Color C60/C70. Every time a want to print something in magenta, the printer replies me with this
    My client wants a project very soon, and I need to figure it out very fast...
    I attach a photo below, it's the best way you guys will see the problem.
    Have anybody have this problem before? If yes, what should I do?
    Thanks guys, i will appreciate your effort.
    Have a nice day!


    PS: sorry for my bad english.
    Attached Images Attached Images

  2. #2
    Senior Tech 100+ Posts
    Xerox C60/C70 Printed Color error

    SeniorTch's Avatar
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    Re: Xerox C60/C70 Printed Color error

    low level of magenta developer material in magenta developer housing.. remove the top cover of developer housing . If you can see much of the auger, then the level of developer material is too low. If this fault apeared suddenly, then it could be a developer housing Bias Power supply failed.

  3. #3
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: Xerox C60/C70 Printed Color error

    'barber pole' marks. Low developer level or just about time to throw in a whole new Dev depending on click

    Sent from my LYA-L09 using Tapatalk

  4. #4
    Technician Tecnico_Xerox's Avatar
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    Re: Xerox C60/C70 Printed Color error

    Hi.
    You can indicate the impressions counter that the machine has and if a supply was changed before the equipment failed.
    Just the fault is the lack of developer magenta but it is very rare that this wear is generated normally.
    If you can not find the cause that caused the problem, the failure will probably be repeated.

  5. #5
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    Re: Xerox C60/C70 Printed Color error

    Quote Originally Posted by pNk787 View Post
    Hi there.
    I have a issue with a Xerox Color C60/C70. Every time a want to print something in magenta, the printer replies me with this
    My client wants a project very soon, and I need to figure it out very fast...
    I attach a photo below, it's the best way you guys will see the problem.
    Have anybody have this problem before? If yes, what should I do?
    Thanks guys, i will appreciate your effort.
    Have a nice day!


    PS: sorry for my bad english.

    Very common that someone left the black cover on the drum unit when replacing drum, will pull DV immediately

  6. #6
    Trusted Tech 50+ Posts
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    Re: Xerox C60/C70 Printed Color error

    ive just had the same problem with cyan. Emptied dev powder out. vac.d up the rest. put new dev in ... works fine. on the service mode hfsi counter it only shows a counter of the whole dev unit which is 1.5 million. id say the dev goes 300 to 500 k but xerox havent given a life of it to me. what i am finding is the dev is poor on these mavhines and falls off a cliff well to early had it go at 134k and 280k separate colours

    ben

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