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  1. #1
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    Question Xerox Phaser 4622

    Came up with a Error MSOK Missing Message
    Any ideas on what this message means. I dont mess with these machines to often

    Thx Hoosierdaddy

  2. #2
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    Re: Xerox Phaser 4622

    Quote Originally Posted by Hoosierdaddy View Post
    Came up with a Error MSOK Missing Message
    Any ideas on what this message means. I dont mess with these machines to often

    Thx Hoosierdaddy
    Corrupt MSOK or bad connection.

    MSOK is basically the configuration card (plugs into either the IP board or the MCU board, can't remember which) but it is not spared unless you go through a long winded parts escalation process with Xerox.

    You can try unplugging / replugging the MSOK, if that fails could try replacing either the IP board or MCU board (whichever it plugs into) but if that doesn't work it's time to scrap the machine.

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