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  1. #1
    Trusted Tech 50+ Posts
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    Xerox Docucolor 252 Network scanning icon not active

    IMG_20190630_002436~2.jpg
    Xerox Docucolor 252 Network scanning icon not active with fairy system
    Many thanks

  2. #2
    Service Manager 10,000+ Posts
    Xerox Docucolor 252 Network scanning icon not active

    Phil B.'s Avatar
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    Re: Xerox Docucolor 252 Network scanning icon not active

    Quote Originally Posted by maikel safwt View Post
    IMG_20190630_002436~2.jpg
    Xerox Docucolor 252 Network scanning icon not active with fairy system
    Many thanks
    reload firmware with altboot procedure to begin with

  3. #3
    Service Manager 1,000+ Posts
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    Re: Xerox Docucolor 252 Network scanning icon not active

    You can not altboot xerox dc252.
    Reload fiery software.

  4. #4
    Service Manager 10,000+ Posts
    Xerox Docucolor 252 Network scanning icon not active

    Phil B.'s Avatar
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    Re: Xerox Docucolor 252 Network scanning icon not active

    Quote Originally Posted by xcopytech View Post
    You can not altboot xerox dc252.
    Reload fiery software.

    my bad.. didn't think Fiery not fairy

  5. #5
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    Re: Xerox Docucolor 252 Network scanning icon not active

    Sorry for my language,
    How can i reload the software
    Many thanks

  6. #6
    Service Manager 10,000+ Posts
    Xerox Docucolor 252 Network scanning icon not active

    Phil B.'s Avatar
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    Re: Xerox Docucolor 252 Network scanning icon not active

    Quote Originally Posted by maikel safwt View Post
    Sorry for my language, How can i reload the software Many thanks
    that is covered in the SM

  7. #7
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    Re: Xerox Docucolor 252 Network scanning icon not active

    Unfortunately i didn't have the service manual, I tried to search for it but i didn't found it

  8. #8
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: Xerox Docucolor 252 Network scanning icon not active

    You need the software and the USB Prep-Tool, both of which I have on my server. Message me if you would like them.

  9. #9
    Technician Tecnico_Xerox's Avatar
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    Re: Xerox Docucolor 252 Network scanning icon not active

    Quote Originally Posted by maikel safwt View Post
    IMG_20190630_002436~2.jpg
    Xerox Docucolor 252 Network scanning icon not active with fairy system
    Many thanks

    Hi.
    The fiery has 2 network ports, one is for the local network and the other is for the scanner. Check that the network cable coming from the port "Scanner" of the fiery is connected to the network port of the printer, the cable that is occupied is cross network.
    good luck.

  10. #10
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    Re: Xerox Docucolor 252 Network scanning icon not active

    Quote Originally Posted by InterfaceP View Post
    You need the software and the USB Prep-Tool, both of which I have on my server. Message me if you would like them.
    I want this software and USB Prep- Tool, Can u help me

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