xerox 550 color

[markuss100]

guys i have this problem that i get this error 062-328 on the xerox 550 color and the copy mode is off so if anyone have a clue pls let me know

[adriansto]

guys i have this problem that i get this error 062-328 on the xerox 550 color and the copy mode is off so if anyone have a clue pls let me know

No such error code in service manual neither in bulletins.
Are you sure about the code displayed ?
May be it's 42-328 ?

[markuss100]

yes am certain it display it and tell me to see the guide which the guide send me to the service documentation

[CopierTechofOmens]

062's are errors in the scanner area. Check all connections and reset the NVM, and or reload software if nothing else makes sense

[markuss100]

i did reset the nvms but it didnt resolve it but i managed to do some tests on the scanner and i got this message 062-371 and when i do the color calibration the lamp does blink