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  1. #1
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    Xerox 7665 "The machine is not available. Network Controller not available..."

    Hi, after a voltage drop, I found the 7665 with this error:"The machine is not available. Network Controller not available..."
    I mention here that happens more in past and after restart, unplug...finally starts, but now not!
    The led's from network port are blinking and if I ping the machine address are respond, so the network is working.
    The machine are FW: LO40.033.53050 /02.02.2009
    I have form Xerox web FW:WC76XX_04003353375_00_0, it's possible to write this into a new HDD?
    Can there be a simpler solution?

    Thank you!

  2. #2
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    Re: Xerox 7665 "The machine is not available. Network Controller not available..."

    I managed to connect to the serial port
    this is output:

    Celestica BIOS v7.10

    Celestica Jumperless Front Side Bus Support v1.00.07
    VIA KT600 Northh Controller, R 1.00.07
    Celestica SMBUS Clock Generator Control v1.00.05
    Celestica HDD Spinup Module v1.00.02
    CPU : AMD Geode(tm)NX
    Speed : 1.8 GHz
    Memory Speed: 333MHz, Size: 1024MB, Located at: DIMM1
    Low Speed Machine
    VIA KT600 North Controller, Rev A2
    VIA VT8237 South Controller, Rev A;
    Checking NVRAM..
    1024MB OK
    Initializing USB Controllers .. Done.
    (C) American Megatrends, Inc.
    63-0100-009999-00101111-010407-KT400/KT600-0ABDO003-Y2KC



    VIA Technologies, Inc.VIA VT8237 SATA RAID NON UTILITY CDROM BOOT BIOS V4.96
    Copyright (C) VIA Technologies, Inc. All Right reserved.
    237_496.ROM - FOR RAID NON-UTILITY

    Scan Devices,Please wait...
    Ctrl0 Chnl0 Master ST3160813AS - SATA mode


    USB Device(s): 1 Keyboard
    Primary Master ATA HDD Controller Present but Drive Absent
    Primary Slave ATA HDD Controller Present but Drive Absent
    Secondary Master ATA HDD Controller Present but Drive Absent
    Secondary Slave ATA HDD Controller Present but Drive Absent
    Primary Master SATA HDD Drive Present,Spinup Command NOT supported
    Primary Slave SATA HDD Controller Present but Drive Absent
    Auto-detecting rage devices found and configured.


    Xerox User Flash Firmware

    ================================
    ALTERNATE BOOT Ver 4.0
    ================================
    System ID => Xerox Denali v1.00
    Bios ID => American Megatrends Inc. 0710 01/04/2007
    Board ID => Celestica Denali P2 CDGI6E844721742
    uP ID => AMD mobile AMD Geode(tm)NX 01800 MHz
    Main Revision => 4.1.2
    ================================


    Press Any Key For AltBoot Menu (00)

    GRUB Loading stage1.5.


    GRUB loading, please wait...
    Press any key to continue.

    GRUB version 0.92 (639K lower / 1046784K upper memory)

    +-------------------------------------------------------------------------+
    | Linux CUSTOM |
    | Linux OPT |
    | Linux DEV |
    | |
    | |
    | |
    | |
    | |
    | |
    | |
    | |
    | |
    +-------------------------------------------------------------------------+
    Use the ^ and v keys to select which entry is highlighted.
    Press enter to boot the selected OS or 'p' to enter a
    password to unlock the next set of features.


    The highlighted entry will be booted automatically in 1 seconds.
    Booting 'Linux CUSTOM'

    root (hd0,0)
    Filesystem type is ext2fs, partition type 0x83
    configfile /boot/grub/customGrub.conf
    Booting 'CUSTOM'

    root (hd0,0)
    Filesystem type is ext2fs, partition type 0x83
    kernel /boot/linux.os.opt ro root=/dev/hde2 bigphysarea=58414 panic=10
    [Linux-bzImage, setup=0xc00, size=0xb7051]

    Linux version 2.4.20-31.9.1.6xerox-denali.opt (khng@linuxcom-03) (gcc version 3.2-xerox-03r1-2) #1 Wed Oct 17 21:15:23 EDT 2012
    BIOS-provided physical RAM map:
    BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
    BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
    BIOS-e820: 00000000000e0000 - 0000000000100000 (reserved)
    BIOS-e820: 0000000000100000 - 000000003ff40000 (usable)
    BIOS-e820: 000000003ff40000 - 000000003ff50000 (ACPI data)
    BIOS-e820: 000000003ff50000 - 0000000040000000 (ACPI NVS)
    BIOS-e820: 00000000fec80000 - 00000000fec80100 (reserved)
    BIOS-e820: 00000000fff80000 - 0000000100000000 (reserved)
    127MB HIGHMEM available.
    896MB LOWMEM available.
    On node 0 totalpages: 261952
    zone(0): 4096 pages.
    zone(1): 225280 pages.
    zone(2): 32576 pages.
    ACPI: RSDP (v000 ACPIAM ) @ 0x000f5fb0
    ACPI: RSDT (v001 A M I OEMRSDT 00256.01796) @ 0x3ff40000
    ACPI: FADT (v002 A M I OEMFACP 00256.01796) @ 0x3ff40200
    ACPI: MADT (v001 A M I OEMAPIC 00256.01796) @ 0x3ff40300
    ACPI: OEMB (v001 A M I OEMBIOS 00256.01796) @ 0x3ff50040
    ACPI: DSDT (v001 0ABDO 0ABDO003 00000.00003) @ 0x00000000
    ACPI: BIOS passes blacklist
    Kernel command line: ro root=/dev/hde2 bigphysarea=58414 panic=10
    Initializing CPU#0
    Detected 1794.972 MHz processor.
    Calibrating delay loop... 3578.26 BogoMIPS
    Memory: 794292k/1047808k available (1174k kernel code, 249936k reserved, 268k data, 88k init, 130304k highmem)
    Dentry cache hash table entries: 131072 (order: 8, 1048576 bytes)
    Inode cache hash table entries: 65536 (order: 7, 524288 bytes)
    Mount cache hash table entries: 512 (order: 0, 4096 bytes)
    Buffer-cache hash table entries: 65536 (order: 6, 262144 bytes)
    Page-cache hash table entries: 262144 (order: 8, 1048576 bytes)
    CPU: L1 I Cache: 64K (64 bytes/line), D cache 64K (64 bytes/line)
    CPU: L2 Cache: 256K (64 bytes/line)
    CPU: AMD mobile AMD Athlon(tm) XP-M 2200+ stepping 01
    Enabling fast FPU save and restore... done.
    Enabling unmasked SIMD FPU exception support... done.
    Checking 'hlt' instruction... OK.
    POSIX conformance testing by UNIFIX
    mtrr: v1.40 (20010327) Richard Gooch (rgooch@atnf.csiro.au)
    mtrr: detected mtrr type: Intel
    ACPI: Subsystem revision 20030228
    PCI: PCI BIOS revision 2.10 entry at 0xf0031, last bus=2
    PCI: Using configuration type 1
    ACPI: Interpreter enabled
    ACPI: Using PIC for interrupt routing
    ACPI: System [ACPI] (supports S0 S1 S3 S4 S5)
    ACPI: PCI Root Bridge [PCI0] (00:00)
    PCI: Probing PCI hardware (bus 00)
    ACPI: Power Resource [URP1] (off)
    ACPI: Power Resource [URP2] (off)
    ACPI: Power Resource [FDDP] (off)
    ACPI: Power Resource [LPTP] (off)
    ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 7 *10 11 14 15)
    ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 7 10 *11 14 15)
    ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 7 10 *11 14 15)
    ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 *5 7 10 11 14 15)
    ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 5 7 10 11 14 15, disabled)
    ACPI: PCI Interrupt Link [LNKF] (IRQs 3 4 5 7 10 *11 14 15)
    ACPI: PCI Interrupt Link [LNKG] (IRQs 3 4 5 7 10 11 14 15, disabled)
    ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 5 7 10 11 14 15, disabled)
    PCI: Probing PCI hardware
    ACPI: PCI Interrupt Link [LNKE] enabled at IRQ 10
    ACPI: PCI Interrupt Link [LNKG] enabled at IRQ 5
    ACPI: PCI Interrupt Link [LNKH] enabled at IRQ 10
    PCI: Using ACPI for IRQ routing
    PCI: if you experience problems, try using option 'pci=noacpi' or even 'acpi=off'
    Linux NET4.0 for Linux 2.4
    Based upon Swansea University Computer Society NET3.039
    Initializing RT netlink socket
    i8259 PIC power management registered
    powernow: AMD K7 CPU detected.
    powernow: PowerNOW! Technology present. Can scale: frequency and voltage.
    powernow: Found PSB header at c00faec0
    powernow: Table version: 0x12
    powernow: Flags: 0x0 (Mobile voltage regulator)
    powernow: Settling Time: 200 microseconds.
    powernow: Has 1 PST tables. (Only dumping ones relevant to this CPU).
    powernow: PST:0 (@c00faed0)
    powernow: cpuid: 0x781 fsb: 133 maxFID: 0x15 startvid: 0xc
    powernow: FID: 0x6 (6.0x [798MHz]) VID: 0x19 (1.050V)
    powernow: FID: 0xa (8.0x [1064MHz]) VID: 0x15 (1.150V)
    powernow: FID: 0xc (9.0x [1197MHz]) VID: 0x13 (1.200V)
    powernow: FID: 0xe (10.0x [1330MHz]) VID: 0x11 (1.250V)
    powernow: FID: 0x0 (11.0x [1463MHz]) VID: 0xe (1.300V)
    powernow: FID: 0x2 (12.0x [1596MHz]) VID: 0xd (1.350V)
    powernow: FID: 0x15 (13.5x [1795MHz]) VID: 0xc (1.400V)

  3. #3
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    Re: Xerox 7665 "The machine is not available. Network Controller not available..."

    I managed to connect to the serial port and at the last I have errors...

    Initializing Databases...
    Succeeded!
    starting
    + /usr/smart/bin/newpgrp /usr/smart/bin/start_nc

    'start_nc' is beginning
    Executing /usr/smart/bin/lakesCreateFrameBuffer
    /usr/smart/bin/lakesCreateFrameBuffer - Physical address: 0x1e12000
    /usr/smart/bin/lakesCreateFrameBuffer - Bus address: 0x1e12000
    /usr/smart/bin/lakesCreateFrameBuffer - Virtual address: 0x4213d000
    /usr/smart/bin/lakesCreateFrameBuffer - Size: 0xddae000
    Collecting logfiles into /var/log/nc/archive/save_20200208_1219...
    VACUUM
    ANALYZE

    nc is starting
    + exit 0
    Running /usr/bin/cputempd
    Removing Lakes IPC queues (except SC)... done
    Removing general use /tmp/tmpfiles directory... done
    Creating general use /tmp/tmpfiles directory... done


    Linux System
    Kernel 2.4.20-31.9.1.6xerox-denali.opt on an i686
    Version: #1 Wed Oct 17 21:15:23 EDT 2012

    Xerox Corp.

    PMITC149WL login:
    ************************************************** **************
    *** /tmp/ds_cfg/current.config does not exist
    ************************************************** **************


    ************************************************** **************
    *** Reloading datastore from /tmp/ds_cfg/initial.config
    ************************************************** **************

    60pdt_custom.obj:261: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:261: **WARNING: 'printer-image-byte-order' will use new value.
    60pdt_custom.obj:262: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:262: **WARNING: 'printer-image-bit-order' will use new value.
    %/usr/smart/bin/ld_dstore: line 488: cd: /usr/smart/etc//objs.2: No such file or directory

    ************************************************** **************
    *** Directory /usr/smart/etc//objs.2 does not exist.
    ************************************************** **************


    ************************************************** **************
    *** Filesystem error: \'/usr/smart/bin/ld_dstore \'.
    ************************************************** **************

    Removing Lakes IPC queues (except SC)... done
    Removing general use /tmp/tmpfiles directory... done
    Creating general use /tmp/tmpfiles directory... done

    ************************************************** **************
    *** /tmp/ds_cfg/current.config does not exist
    ************************************************** **************


    ************************************************** **************
    *** Reloading datastore from /tmp/ds_cfg/initial.config
    ************************************************** **************

    60pdt_custom.obj:261: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:261: **WARNING: 'printer-image-byte-order' will use new value.
    60pdt_custom.obj:262: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:262: **WARNING: 'printer-image-bit-order' will use new value.
    %/usr/smart/bin/ld_dstore: line 488: cd: /usr/smart/etc//objs.2: No such file or directory

    ************************************************** **************
    *** Directory /usr/smart/etc//objs.2 does not exist.
    ************************************************** **************


    ************************************************** **************
    *** Filesystem error: \'/usr/smart/bin/ld_dstore \'.
    ************************************************** **************

    Removing Lakes IPC queues (except SC)... done
    Removing general use /tmp/tmpfiles directory... done
    Creating general use /tmp/tmpfiles directory... done

    ************************************************** **************
    *** /tmp/ds_cfg/current.config does not exist
    ************************************************** **************


    ************************************************** **************
    *** Reloading datastore from /tmp/ds_cfg/initial.config
    ************************************************** **************

    60pdt_custom.obj:261: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:261: **WARNING: 'printer-image-byte-order' will use new value.
    60pdt_custom.obj:262: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:262: **WARNING: 'printer-image-bit-order' will use new value.
    %/usr/smart/bin/ld_dstore: line 488: cd: /usr/smart/etc//objs.2: No such file or directory

    ************************************************** **************
    *** Directory /usr/smart/etc//objs.2 does not exist.
    ************************************************** **************


    ************************************************** **************
    *** Filesystem error: \'/usr/smart/bin/ld_dstore \'.
    ************************************************** **************

    Removing Lakes IPC queues (except SC)... done
    Removing general use /tmp/tmpfiles directory... done
    Creating general use /tmp/tmpfiles directory... done

    ************************************************** **************
    *** /tmp/ds_cfg/current.config does not exist
    ************************************************** **************


    ************************************************** **************
    *** Reloading datastore from /tmp/ds_cfg/initial.config
    ************************************************** **************

    60pdt_custom.obj:261: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:261: **WARNING: 'printer-image-byte-order' will use new value.
    60pdt_custom.obj:262: **WARNING: Multiple values for single valued attribute.
    60pdt_custom.obj:262: **WARNING: 'printer-image-bit-order' will use new value.
    %/usr/smart/bin/ld_dstore: line 488: cd: /usr/smart/etc//objs.2: No such file or directory

    ************************************************** **************
    *** Directory /usr/smart/etc//objs.2 does not exist.
    ************************************************** **************


    ************************************************** **************
    *** Filesystem error: \'/usr/smart/bin/ld_dstore \'.
    ************************************************** **************

  4. #4
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    Xerox 7665 "The machine is not available. Network Controller not available..."

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    Re: Xerox 7665 "The machine is not available. Network Controller not available..."

    You must check the network controller hdd for bad sectors.
    You can do that puting the hdd on old computer with IDE interface, and format it then check it.
    If hdd is good you will need pws software ( altboot software ) to use for reloading the machine system software.

  5. #5
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    Re: Xerox 7665 "The machine is not available. Network Controller not available..."

    Quote Originally Posted by adriansto View Post
    You must check the network controller hdd for bad sectors.
    You can do that puting the hdd on old computer with IDE interface, and format it then check it.
    If hdd is good you will need pws software ( altboot software ) to use for reloading the machine system software.
    Thank you for the information, I check the HDD and it's ok, do you know from where i got this PWS software?, or disk imagine for this HDD??
    Best regards

  6. #6
    Service Manager 1,000+ Posts
    Xerox 7665 "The machine is not available. Network Controller not available..."

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    Re: Xerox 7665 "The machine is not available. Network Controller not available..."

    Quote Originally Posted by yo3 View Post
    Thank you for the information, I check the HDD and it's ok, do you know from where i got this PWS software?, or disk imagine for this HDD??
    Best regards
    stoadis@gmail.com

  7. #7
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    Re: Xerox 7665 "The machine is not available. Network Controller not available..."

    Problem solved, the HDD was bad. Use AlternateBoot to upload the dlm file.
    I clone the HDD on the SSH and works great! if anyone needs ...PM!

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