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  1. #1
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    Thumbs up Xerox Workcentre 7556 Crazy weird random smudges

    Hi,

    I've been having weird smudges when printing, sometimes it disappears. Most of the time it shows, tech supports couldn't figure out what the problem is so I was hoping to get some answers in this forum. Most of the time it was the Magenta, but as you can see in the other photo, this includes the Yellow and Cyan. Hope to here from you guys, TIA!
    83071271_787255068445465_5720200932742922240_n.jpg83473027_616819002436060_2611707314196971520_n.jpg

  2. #2
    Service Manager 10,000+ Posts
    Xerox Workcentre 7556 Crazy weird random smudges

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    Re: Xerox Workcentre 7556 Crazy weird random smudges

    Quote Originally Posted by bjquines View Post
    Hi,

    I've been having weird smudges when printing, sometimes it disappears. Most of the time it shows, tech supports couldn't figure out what the problem is so I was hoping to get some answers in this forum. Most of the time it was the Magenta, but as you can see in the other photo, this includes the Yellow and Cyan. Hope to here from you guys, TIA!
    83071271_787255068445465_5720200932742922240_n.jpg83473027_616819002436060_2611707314196971520_n.jpg
    what are the page counts on: ITB ..Drums..Dev units.. fuser?

    are you feeding paper SEF or LEF?

    it could be the ITB ..but I would look closer at drum/devs

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    Re: Xerox Workcentre 7556 Crazy weird random smudges

    Quote Originally Posted by Phil B. View Post
    what are the page counts on: ITB ..Drums..Dev units.. fuser?

    are you feeding paper SEF or LEF?

    it could be the ITB ..but I would look closer at drum/devs
    Hi, thank you for the quick response, tech supports already checked that. This unit was overhauled (cleaned). This resolves the issue and printer worked properly again for about a week, then it came back.
    I'm guessing that the toner is leaking somewhere inside the machine?

    I'm using LEF, how can I check the count sir?

  4. #4
    Service Manager 10,000+ Posts
    Xerox Workcentre 7556 Crazy weird random smudges

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    Re: Xerox Workcentre 7556 Crazy weird random smudges

    Quote Originally Posted by bjquines View Post
    Hi, thank you for the quick response, tech supports already checked that. This unit was overhauled (cleaned). This resolves the issue and printer worked properly again for about a week, then it came back.
    I'm guessing that the toner is leaking somewhere inside the machine?

    I'm using LEF, how can I check the count sir?
    Print counter logs..

    Sent from my SM-G960U using Tapatalk

  5. #5
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    Re: Xerox Workcentre 7556 Crazy weird random smudges

    Quote Originally Posted by Phil B. View Post
    Print counter logs..

    Sent from my SM-G960U using Tapatalk
    Total Impressions 302916
    Black Impressions 131006
    Black Copied Impressions 31445
    Black Printed Impressions 99051
    Color Impressions 171910
    Color Copied Impressions 8323
    Color Printed Impressions 163316
    Embedded Fax Impressions 486
    Internet Fax Impressions 0
    Server Fax Impressions 0
    Large Impressions 23595
    Black Large Impressions 11135
    Color Large Impressions 12460
    Stored Image Printed Impressions 0
    Black Stored Image Printed Impressions 0
    Color Stored Image Printed Impressions 0
    Black Copied Sheets 29963
    Color Copied Sheets 7897
    Black Printed Sheets 80481
    Color Printed Sheets 123182
    Embedded Fax Sheets 486
    Black Copied 2 Sided Sheets 1164
    Color Copied 2 Sided Sheets 744
    Black Printed 2 Sided Sheets 15515
    Color Printed 2 Sided Sheets 43189
    Embedded Fax 2 Sided Sheets 0
    Black Copied Large Sheets 1275
    Color Copied Large Sheets 2277
    Black Printed Large Sheets 9572
    Color Printed Large Sheets 9679
    Embedded Fax Large Sheets 0
    Embedded Fax Images Sent 964
    Internet Fax Images Sent 0
    E-mail Images Sent 0
    Server Fax Images Sent 0
    Network Scanning Images Sent 33
    Power On Impressions 8

    Is this right?

  6. #6
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    Re: Xerox Workcentre 7556 Crazy weird random smudges


  7. #7
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    Re: Xerox Workcentre 7556 Crazy weird random smudges

    This is what the counter shows sir.
    84566946_1481011398689449_8428409784054579200_n.jpg

  8. #8
    Senior Tech 250+ Posts
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    Re: Xerox Workcentre 7556 Crazy weird random smudges

    Quote Originally Posted by bjquines View Post
    Hi,

    I've been having weird smudges when printing, sometimes it disappears. Most of the time it shows, tech supports couldn't figure out what the problem is so I was hoping to get some answers in this forum. Most of the time it was the Magenta, but as you can see in the other photo, this includes the Yellow and Cyan. Hope to here from you guys, TIA!
    83071271_787255068445465_5720200932742922240_n.jpg83473027_616819002436060_2611707314196971520_n.jpg
    IBT belt cleaner must be changed, not only cleaned. Scan2
    Scan1 - Magenta drum R3 is not ok, try to place it on location R2 or R4, but then the smudges must change colour.

  9. #9
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: Xerox Workcentre 7556 Crazy weird random smudges

    The magenta marks going from front of the machine to the back looks to be a bad drum. The multi color stripes going in the paper path direction look to be a bad transfer belt cleaner.

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