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  1. #1
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    Xerox Color J75 Press error 024-923, yellow toner empty but we just replaced

    Hi,

    Our Xerox Color J75 Press showing error code 024-923, yellow toner empty but we just replaced with full toner. I just replaced with 50% yellow toner and it depleted within 3 minutes after 36 prints of SRA3. Please any ideas how to solve this.


    Thanks in advance
    J
    Last edited by Kwaku01; 02-11-2020 at 07:42 AM.

  2. #2
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    Thumbs up Re: Xerox Color J75 Press error 024-923, yellow toner empty but we just replaced

    Quote Originally Posted by Kwaku01 View Post
    Hi,

    Our Xerox Color J75 Press showing error code 024-923, yellow toner empty but we just replaced with full toner. I just replaced with 50% yellow toner and it depleted within 3 minutes after 36 prints of SRA3. Please any ideas how to solve this.


    Thanks in advance
    J
    Problem solved! Thanks to Kado for his private responses! You legend mate!!! Faulty dispenser unit...I replaced the toner dispenser unit with our xerox 700's toner dispenser unit and it work with no errors.

    cheers,
    J

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