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  1. #1
    Senior Tech 100+ Posts
    dc242 scan port inactive  no blinks

    SeniorTch's Avatar
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    dc242 scan port inactive no blinks

    Hi Tigers
    I have DC242 with a fiery ERB server. the Scan port of the IOT is inactive.
    (does not blink).I can not find how to activate this port.
    Actions taken: scan cable replaced,ESS PWB replaced,
    fiery SW reinstalled, scan templates are missing, I can not calibrate.
    Thanks for your help.
    Francisco

  2. #2
    Service Manager 1,000+ Posts
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    Re: dc242 scan port inactive no blinks

    For scan cable you have to use crossover cable

  3. #3
    Technician Tecnico_Xerox's Avatar
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    Re: dc242 scan port inactive no blinks

    You could reset and clean the pwb with a contact cleaner. Sometimes it is dirt on the contacts.
    It could also be that the fiery network port has problems, I recommend cleaning the server.
    Check the network ports separately by connecting them to a notebook with a crossover cable and see which one gives you a communication link.

    good luck

  4. #4
    Senior Tech 100+ Posts
    dc242 scan port inactive  no blinks

    SeniorTch's Avatar
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    Thumbs up Re: dc242 scan port inactive no blinks

    Thanks to Xcopitech and Tecnico_Xerox. the cause of the problem was the crossover cable,

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