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  1. #1
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    xerox 7845 system error


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    xerox 7845 system error

    screen show xerox system power on and off ask system administrator
    then i found on internet
    press 0 10 secs and press start button
    enter passwork 6789
    adjustment
    dc130 nvm
    input 616 14 read
    then enter value 2 write exit and reboot
    machine keep restart
    any advice are welcome thanks

  2. #2
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: xerox 7845 system error

    Quote Originally Posted by ps22sp View Post
    screen show xerox system power on and off ask system administrator
    then i found on internet
    press 0 10 secs and press start button
    enter passwork 6789
    adjustment
    dc130 nvm
    input 616 14 read
    then enter value 2 write exit and reboot
    machine keep restart
    any advice are welcome thanks
    If you have a 7845 that keeps rebooting, 1 thing that can help determine why is by using the POST codes. (Power On Self Test) Look for the 7 segment display located near the network plug. Just before the machine reboots, see what is showing in this display. There are more than one reason for constant reboots. You can have corrupt software (would require an altboot or a forced altboot). It can be as simple as a corrupt print job trying to print (booting up with the network cable out lets it boot up ready, plugging the cable back in causes the reboot - fix is the clear the print queue on the computer printing to it), It could be defective SD card or a bad single board controller. Check that the small fan on the SBC is working, if it's not, your SBC might be blown.

  3. #3
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    xerox 7845 system error


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    Re: xerox 7845 system error

    Quote Originally Posted by Exok View Post
    If you have a 7845 that keeps rebooting, 1 thing that can help determine why is by using the POST codes. (Power On Self Test) Look for the 7 segment display located near the network plug. Just before the machine reboots, see what is showing in this display. There are more than one reason for constant reboots. You can have corrupt software (would require an altboot or a forced altboot). It can be as simple as a corrupt print job trying to print (booting up with the network cable out lets it boot up ready, plugging the cable back in causes the reboot - fix is the clear the print queue on the computer printing to it), It could be defective SD card or a bad single board controller. Check that the small fan on the SBC is working, if it's not, your SBC might be blown.
    the reason is i replace the blade and install it wrong the printout dirt and system error fault code so many .323. 689.
    then i check install correct and turn on machine ,
    then machine stop system error
    i press 0 count 10 secs and press green start button ,then screen chang to input 6789 password return the screen change ,select adjustment select dc131 input 616 014 read and write value 2 and reboot

  4. #4
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    xerox 7845 system error


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    Re: xerox 7845 system error

    Quote Originally Posted by ps22sp View Post
    the reason is i replace the blade and install it wrong the printout dirt and system error fault code so many .323. 689.
    then i check install correct and turn on machine ,
    then machine stop system error
    i press 0 count 10 secs and press green start button ,then screen chang to input 6789 password return the screen change ,select adjustment select dc131 input 616 014 read and write value 2 and reboot
    keep repeat reboot action ,hearing output tray action ,and machine status lite on do startup action and warning dont push start botton machine do the repeat startup action

  5. #5
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: xerox 7845 system error

    Quote Originally Posted by ps22sp View Post
    screen show xerox system power on and off ask system administrator
    then i found on internet
    press 0 10 secs and press start button
    enter passwork 6789
    adjustment
    dc130 nvm
    input 616 14 read
    then enter value 2 write exit and reboot
    machine keep restart
    any advice are welcome thanks
    Its not dc130, its DC131. 616-014 is if you are getting a message on the screen that the machine is in a "non customer mode". Nothing to do with what you are having. Are you telling me that the machine keeps restarting on it's own or that it comes up to a screen that tells you to reboot the machine? I would suggest that you re-enter diagnostic mode and look to see what fault codes are being recorded. Again, POST codes are helpful. If the machine keeps rebooting on it's own, what is the POST code that is displayed just before the machine shuts off and begins the boot up again? That will tell you at what part of the boot up sequence the machine stops at and what is the likely cause of the failure to complete boot up. I would start with doing a FORCED ALTBOOT to load fresh new software. If the machine does not complete software install you may have a bad HDD, SD card, SBC. Check the SBC cooling fan. It it's ceased up, you probably need a new SBC due to overheating.

  6. #6
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    xerox 7845 system error


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    Re: xerox 7845 system error

    Quote Originally Posted by Exok View Post
    Its not dc130, its DC131. 616-014 is if you are getting a message on the screen that the machine is in a "non customer mode". Nothing to do with what you are having. Are you telling me that the machine keeps restarting on it's own or that it comes up to a screen that tells you to reboot the machine? I would suggest that you re-enter diagnostic mode and look to see what fault codes are being recorded. Again, POST codes are helpful. If the machine keeps rebooting on it's own, what is the POST code that is displayed just before the machine shuts off and begins the boot up again? That will tell you at what part of the boot up sequence the machine stops at and what is the likely cause of the failure to complete boot up. I would start with doing a FORCED ALTBOOT to load fresh new software. If the machine does not complete software install you may have a bad HDD, SD card, SBC. Check the SBC cooling fan. It it's ceased up, you probably need a new SBC due to overheating.
    machine kept restart on its own ,,,the question is i can not reenter diagnostic mode turn on the machine ,near network cable , a red number and character 09u cd fa ca ca ca ca c a.. when load ui version 073 045 34540 begin a. c. .restart it change to . blink

  7. #7
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: xerox 7845 system error

    With that POST code, you should do the following in this order:

    1. Reload system software. (Altboot or Forced Altoboot)
    2. If problem persists, replace Hard Drive and then reload system software.
    3. If problem persists, replace the singe board controller.

  8. #8
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    xerox 7845 system error


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    Re: xerox 7845 system error

    part number for the sbc single board controller
    thanks

  9. #9
    Service Manager 10,000+ Posts
    xerox 7845 system error

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    Re: xerox 7845 system error

    Quote Originally Posted by ps22sp View Post
    part number for the sbc single board controller
    thanks
    you are working on a xerox unit ..

    do you have the service manual/parts manual?

    that is a MUST for working on ANY xerox unit...

    BTW Yes I am an authorized xerox tech.

  10. #10
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    xerox 7845 system error


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    Re: xerox 7845 system error

    Quote Originally Posted by Phil B. View Post
    you are working on a xerox unit ..

    do you have the service manual/parts manual?

    that is a MUST for working on ANY xerox unit...

    BTW Yes I am an authorized xerox tech.
    604K84736 this i found on internet original version 07204000409100
    machine load version 073045 34540
    first altboot we have done it no use
    second :replace a harddrive reload firmwave ,samething ,no difference
    we upgrade but the machine reboot the screen shown 073045 34540 this is not we upgrade version , this is the one weused the version , i check this machine original version is 07204000409100
    only choice is last one

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