Hello fellow techs! I am not as up to par as I should be on these machines. I have a client I need to get their machine ready for Lease return and I can't overwrite or reset software. PaperCut is loaded on the machine, and they're telling us they don't have a removal tool for it.

Can someone help me set factory and overwrite drive? I got until end of day today and the machine is getting picked up on Monday... HELP!