Xerox Versant 2100 doesn't print yellow and Magenta

[jasdeep]

I have Versant 2100 that doesn't print yellow and Magenta. Black and cyan prints fine. No error/ fault codes. Anybody know what's going on here?
thanks

[Phil B.]

I have Versant 2100 that doesn't print yellow and Magenta. Black and cyan prints fine. No error/ fault codes. Anybody know what's going on here?
thanks

please upload PDF examples of the problem.

are they using compatible toners?

upload PDF's of the settings pages.

[jasdeep]

using Genuine OEM toner

[Phil B.]

using Genuine OEM toner

these are NOT in PDF format like requested.

[jasdeep]

sorry. I added pfd files

[Phil B.]

sorry. I added pfd files

IT DOES HAVE MAGENTA so there fore look at transfer items.. and dev unit

what are the page counts?

what life is left on drums/belt/dev units.

for a 'tech' i am getting tired of having to pull info from you.