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  1. #1
    Field Supervisor 500+ Posts
    Brand new C9065 with Fiery XE-i

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    Brand new C9065 with Fiery XE-i

    3 issues and any assistance would be appreciated.

    1, Date and time keep resetting to ... default?

    2, Fiery buttons not showing up on op panel, confirmed everything is cool, have 00 on controller, all cables plugged in properly, can see fiery from ip in browser and machine via the webtools without issue, can configure webtools ( to a degree ) and machine via browser.

    3. And finally see sample attached.. have reseated K ribbons on mcu, swapped drum, charger and dev. verify dev can paint the drum and transfer is normal (using a flashlight to "paint" image on drum).

    Cant get into webtools without password but can't program the fiery without the startup page printing properly which doesnt due to the black issue.

    Let me know if ya have any thoughts.. thx!

    A.
    Attached Files Attached Files

  2. #2
    Service Manager 10,000+ Posts
    Brand new C9065 with Fiery XE-i

    Phil B.'s Avatar
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    Re: Brand new C9065 with Fiery XE-i

    if it's new return it to Xerox

  3. #3
    Field Supervisor 500+ Posts
    Brand new C9065 with Fiery XE-i

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    Re: Brand new C9065 with Fiery XE-i

    Quote Originally Posted by Phil B. View Post
    if it's new return it to Xerox
    Hemmmmm lol we did with one already that was all smashed up in the box... start the same process with this one too you think?

    Regards!

    A.

  4. #4
    Service Manager 10,000+ Posts
    Brand new C9065 with Fiery XE-i

    Phil B.'s Avatar
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    Re: Brand new C9065 with Fiery XE-i

    Quote Originally Posted by copytechman View Post
    Hemmmmm lol we did with one already that was all smashed up in the box... start the same process with this one too you think?

    Regards!

    A.
    yes

    i hate xerox crap

  5. #5
    Field Supervisor 500+ Posts
    Brand new C9065 with Fiery XE-i

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    Re: Brand new C9065 with Fiery XE-i

    Quote Originally Posted by Phil B. View Post
    yes

    i hate xerox crap
    LOL!

    It is annoying I admin.. any thoughts on the fiery icon thing?

    Regards!

  6. #6
    Field Supervisor 500+ Posts
    Brand new C9065 with Fiery XE-i

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    Re: Brand new C9065 with Fiery XE-i

    Quote Originally Posted by copytechman View Post
    LOL!

    It is annoying I admin.. any thoughts on the fiery icon thing?

    Regards!
    So found the fiery thing.... the machines password has to be default (1111) or the sn#. Once I switched it the button came up on the op screen.

    Unfortunately the BIOS ID is in the portion of the page that fades out and the fiery won't print the config page short edge...

    Lovely.

    A.

  7. #7
    Field Supervisor 500+ Posts
    Brand new C9065 with Fiery XE-i

    copytechman's Avatar
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    Re: Brand new C9065 with Fiery XE-i

    Quote Originally Posted by copytechman View Post
    So found the fiery thing.... the machines password has to be default (1111) or the sn#. Once I switched it the button came up on the op screen.

    Unfortunately the BIOS ID is in the portion of the page that fades out and the fiery won't print the config page short edge...

    Lovely.

    A.
    And solved the image thing, above the k drum is a chute that the laser light comes down through, attached to the chute is plate with adhesive that had become detached somehow, it was sitting up too high and obstructing the laser light towards the rear of the device . Managed to reseat it and black is normal now. And the clock seems to have stabilized too . Go figure

    stay tuned !

  8. #8
    Service Manager 10,000+ Posts
    Brand new C9065 with Fiery XE-i

    Phil B.'s Avatar
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    Re: Brand new C9065 with Fiery XE-i

    Quote Originally Posted by copytechman View Post
    And solved the image thing, above the k drum is a chute that the laser light comes down through, attached to the chute is plate with adhesive that had become detached somehow, it was sitting up too high and obstructing the laser light towards the rear of the device . Managed to reseat it and black is normal now. And the clock seems to have stabilized too . Go figure

    stay tuned !
    Good Job brother!

    Sent from my SM-G960U using Tapatalk

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