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  1. #1
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    Exclamation 7835 needs activation code

    hello
    I work in refurbished machines, most of the time I have to do 616-014 to change the machine to customer mode but I did an 'oppsy!', instead of changing the value from 0 to 4 I changed it to 2, and this of course made a total reset and the machine now displaying 'supplies plan courtesy prints' massage asking for activation code or the machine will stop functioning after 4000 print.
    if someone have a solution for this situation I would be thankful.

  2. #2
    Service Manager 5,000+ Posts
    7835 needs activation code

    copier tech's Avatar
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    Re: 7835 needs activation code

    Quote Originally Posted by Abu-Eldahab View Post
    hello
    I work in refurbished machines, most of the time I have to do 616-014 to change the machine to customer mode but I did an 'oppsy!', instead of changing the value from 0 to 4 I changed it to 2, and this of course made a total reset and the machine now displaying 'supplies plan courtesy prints' massage asking for activation code or the machine will stop functioning after 4000 print.
    if someone have a solution for this situation I would be thankful.
    Call Xerox support in your country.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
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    Re: 7835 needs activation code

    Quote Originally Posted by copier tech View Post
    Call Xerox support in your country.


    I am not sure if Egyptian xerox support would help lol, but I guess I don't have any other options.
    thanks!

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