Originally Posted by
Murv
On an XPPS contract, yeah, that would be my guess. Not saying that this whole move they are making is a good one for ASP's - just saying probably won't affect *my shop* too much. Our entire tech staff is Xerox trained up through light production, as well as HP and Lexmark trained. You break 'em, we fix 'em.
My guess is that XPPS customers will be seeing a lot of Compucom and Barrister techs. We've seen an insane increase in phone calls from Barrister - of course, they want to give you 25 bucks to do a call and we counter with our 3P rate, so they haven't been using us much until they end up with a machine that some fool has ****ed up and they need us to save the day.
Bookmarks