Xerox C60 Jams at Fuser Exit & Error Code 077-103

[nickjabbour]

The sensor on the door in the upper right of your photo, check the actuator. Its the part that hangs down into the paper path. The paper needs to push it so that it moves the actuator out of the U shaped part (no longer blocking the sensor). The actuator just snaps into the rest of the sensor and is spring loaded to push it back in place after the paper passes it. It can be very easy for the actuator to pop out on one side.

I've checked both actuators and they both appear intact, return to their home positions appropriately, and are well seated. I cleaned both sensors, but there was no indication that they needed it.

The paper stops past the first and just shy of or at the second.

If I manually turn the rollers outside the door, the paper will feed out, but it is not visible from outside the door.

I am still getting the 077-103 error. I've logged into the repair menu but cannot figure the chain link codes to check the sensors.

Do these sensors go bad?

[xcopytech]

Sensor actuator on your pic is not at the same position as on pic I post.
That is reason for jam.
Paper do not actuate sensor on time.

[Krojc]

Have you fixed the problem?
I have same 77-103 jam on some papers when printing full format (330x488 mm). One gets out normaly, second jams just near fuser rollers.

[marcodm]

Any solution to this problem? is the sensor the problem?

[adriansto]

Any solution to this problem? is the sensor the problem?

There are multiple reasons for this error:
decurler assy ( motor ), exit assy drive motor or clutch, fuser exit sensor, dry white plastidip on gears and so on. You must look what others error appear in machine faults history.

[marcodm]

There are multiple reasons for this error:
decurler assy ( motor ), exit assy drive motor or clutch, fuser exit sensor, dry white plastidip on gears and so on. You must look what others error appear in machine faults history.

thanks I will check

[Detonation]

It also helps to check if the problem only occurs when printing (single sided) with printed size down (default), or also with printed side up.