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  1. #1
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    My X7855 can not find paper 12.5x18 / 12.5x19 in use program some PC.?

    I have problen in only some PC.
    My PC in the shop has same spec same OS same program and same driver.
    When I want to print on paper size 12.5x19 or 12.5x18. Some PC can not fide paper size 12.5x18 , 12.9x19 but status in machine got it.!!
    may some one help
    thank you verymuch.
    Attached Images Attached Images

  2. #2
    Master Of The Obvious 10,000+ Posts
    My X7855 can not find paper 12.5x18 / 12.5x19 in use program some PC.?

    blackcat4866's Avatar
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    Re: My X7855 can not find paper 12.5x18 / 12.5x19 in use program some PC.?

    Ah! Well several points here:

    Firstly, I can't read Taiwanese, and they have poor resolution so I couldn't read your screen shots if I did read Taiwanese.

    Secondly 12.5" x 18" and 12.5" x 19" are not standard ISO sizes, not standard ANSI sizes, not standard Soviet, Swedish, or Chinese sizes.
    The closest workable sizes might be:
    Swiss/Neue Zurcher Zeitung: 12.598 x 18.701
    Berliner or Midi (Newspaper): 12.4 x 18.5
    C3 Envelope (ISO 269): 12.76 x 18.03
    SRA3+: 12.54 x 18.1
    SRA3++: 12.54 x 18.3
    ANSI B+ or Super B, A3+ or Super A3 (not technically ISO 216): 13 x 19
    Arch B (Architectural US), Full Bleed (US): 12 x 18
    You may see some of these sizes on your list, or you can create a custom paper size just for this job.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Service Manager 10,000+ Posts
    My X7855 can not find paper 12.5x18 / 12.5x19 in use program some PC.?

    BillyCarpenter's Avatar
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    Re: My X7855 can not find paper 12.5x18 / 12.5x19 in use program some PC.?

    Quote Originally Posted by blackcat4866 View Post
    Ah! Well several points here:

    Firstly, I can't read Taiwanese, and they have poor resolution so I couldn't read your screen shots if I did read Taiwanese.

    Secondly 12.5" x 18" and 12.5" x 19" are not standard ISO sizes, not standard ANSI sizes, not standard Soviet, Swedish, or Chinese sizes.
    The closest workable sizes might be:
    Swiss/Neue Zurcher Zeitung: 12.598 x 18.701
    Berliner or Midi (Newspaper): 12.4 x 18.5
    C3 Envelope (ISO 269): 12.76 x 18.03
    SRA3+: 12.54 x 18.1
    SRA3++: 12.54 x 18.3
    ANSI B+ or Super B, A3+ or Super A3 (not technically ISO 216): 13 x 19
    Arch B (Architectural US), Full Bleed (US): 12 x 18
    You may see some of these sizes on your list, or you can create a custom paper size just for this job.

    =^..^=

    I'd give this post a standing ovation if I could. Wait, I can stand up and clap. Consider it done.

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