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  1. #11
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    Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    Is there any update on this issue?

    I'm still getting this problem on 2x V80s with toner dated Apr 21.

    I've followed the full cleaning procedure to the letter.

    Thanks all and have a good weekend

  2. #12
    On-Site Engineer
    WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

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    Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    Quote Originally Posted by fatfingers73 View Post
    Is there any update on this issue?

    I'm still getting this problem on 2x V80s with toner dated Apr 21.

    I've followed the full cleaning procedure to the letter.

    Thanks all and have a good weekend
    Not really, Xerox engineers are just stripping and cleaning as needed. Flushing toner and replacing developer is the standard fix atm.
    There's the tool the works, Then there's the tool that is Right!
    https://www.sn0wlink.com

  3. #13
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    Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    Ok thanks for that.

    Are you aware of any warranty returns procedure set up by Xerox?

    Quote Originally Posted by Sn0wlink View Post
    Not really, Xerox engineers are just stripping and cleaning as needed. Flushing toner and replacing developer is the standard fix atm.

  4. #14
    Senior Tech 250+ Posts jhalfhide's Avatar
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    Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    It does appear that it is not affecting SOLD toner for these models, only METERED.

    We're thanking ourselves lucky that we are an ASP and thus all of our toner is SOLD.

    We haven't had a single instance on our many versants.

    Today I experienced it on a 2nd hand 2100 that came in with metered toner, but it was one being refurbed with all new drums/Devs anyway so I just got some SOLD consumables too.

    Sent from my LYA-L09 using Tapatalk

  5. #15
    Senior Tech 100+ Posts
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    Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    Does anyone know the date this started?

    I'm going through all my toners today and moving the bad ones to one side.

    I know anything after 12th April 2021 should be ok, but I've got some dated April 2020?

    Should this be OK?

    Thanks

  6. #16
    Field Supervisor 500+ Posts
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    Re: WARNING: Xerox Toner - Damaged stock (Technical Bulletin)

    anyone have the list of bad toner batches for the versant 2100?
    thanks

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