XEROX COLOR 1000 Diagnostic Tool

[monkardera]

I recently bought this fantastic 2014 Xerox Color 1000 from an auction in Europe. I urgently need the diagnostic Tool. Can anyone help. My number is +233240592785
Thank you

[Phil B.]

I recently bought this fantastic 2014 Xerox Color 1000 from an auction in Europe. I urgently need the diagnostic Tool. Can anyone help. My number is +233240592785
Thank you

what diag tool are you talking about?

[monkardera]

what diag tool are you talking about?

The Diagnostics TOOL as I understand it is a software on the Colour 1000 that that indicates where a fault is on the machine. In actual if there is a fault or error on the machine, it will indicate where and what is wrong with the machine. I understand it is a software that is renewed every year. pardon me if answer is winding, I am not a tech engineer. I am just a business owner

[Phil B.]

The Diagnostics TOOL as I understand it is a software on the Colour 1000 that that indicates where a fault is on the machine. In actual if there is a fault or error on the machine, it will indicate where and what is wrong with the machine. I understand it is a software that is renewed every year. pardon me if answer is winding, I am not a tech engineer. I am just a business owner

sounds like you are talking about a PWS. that is for trained techs only.

[xcopytech]

You just need to renew license. Diagnostic tool is already installed on xerox 1000 controller

[monkardera]

You just need to renew license. Diagnostic tool is already installed on xerox 1000 controller

Thank you very much for your help. According to to my team, we have the tool but it is not just entering into diagnostic mode as the license has expired. SO I want to know if anyone can get me a renewal.

[xcopytech]

Xerox

[Phil B.]

Thank you very much for your help. According to to my team, we have the tool but it is not just entering into diagnostic mode as the license has expired. SO I want to know if anyone can get me a renewal.

call xerox for the renewal .. providing a crack for the software is illegal


you will have to provide a serial number I'm sure besides other info

[monkardera]

call xerox for the renewal .. providing a crack for the software is illegal


you will have to provide a serial number I'm sure besides other info

I have spoken to the local Xerox office , first the issue is that I didn't buy the machine from them. Second issue is that I bought the machine on an auction in Netherlands even though from the history of the machine , the original owner was based in Belgium. I have asked the local Xerox team for help, but they haven't been able to help so far. There is no problem giving the serial number of the machine so long as I can get this issue resolved. I need Diagnostics Tool License and honestly its less of a bother to me if whether its a cracked version or original , I just need a the tool. I don't understand why the Diagnostics tool License is not available for renewal once the ownership changes hands.

[Phil B.]

I have spoken to the local Xerox office , first the issue is that I didn't buy the machine from them. Second issue is that I bought the machine on an auction in Netherlands even though from the history of the machine , the original owner was based in Belgium. I have asked the local Xerox team for help, but they haven't been able to help so far. There is no problem giving the serial number of the machine so long as I can get this issue resolved. I need Diagnostics Tool License and honestly its less of a bother to me if whether its a cracked version or original , I just need a the tool. I don't understand why the Diagnostics tool License is not available for renewal once the ownership changes hands.

Xerox does this just because of 2nd party sales.

buyer beware.