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  1. #1
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    5855 doesn’t recognize paper drawers have paper

    Ok the machine hdd failed so we did an altboot and new drive all went great and powers up just fine. All paper trays show up, but when you try to print or copy it says it needs resources and it has the resources in place it needs. Any ideas?

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    Re: 5855 doesn’t recognize paper drawers have paper

    after a couple of unplug and wait for a few minutes and plug back in and finally recognized everything

    Quote Originally Posted by mrfuser View Post
    Ok the machine hdd failed so we did an altboot and new drive all went great and powers up just fine. All paper trays show up, but when you try to print or copy it says it needs resources and it has the resources in place it needs. Any ideas?

  3. #3
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    Re: 5855 doesn’t recognize paper drawers have paper

    Does it say anything about job overwrite on the display?

    Found a edoc that says to force full overwrite in Disk overwrite now. This can be found in Admin tools/security/ image overwrite security.


    Which software version did you use?

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