Problem with color magenta xerox 560

[dacam20590]

i'm have problem print color xerox 560.the magenta has really disappeared I don't know why
251782445_630731644617903_5092944509526207250_n.jpg

[bojans]

i'm have problem print color xerox 560.the magenta has really disappeared I don't know why
251782445_630731644617903_5092944509526207250_n.jpg

First check Does the developer rotate? Check gears.

[dacam20590]

First check Does the developer rotate? Check gears.

I changed the developer magenta and still can't print in magenta

[jhalfhide]

Metal contact at rear of developer housing should contact a spring at the rear of the machine. Sometimes the spring (held in a small black plastic piece) can break.

Pull out main draw, IBT drawer and drum/Dev drawer and shine torch inside. Look for the 4 black Dev contacts and look for damage. Also check back of Dev housing to ensure metal contact is straight and not bent.



Sent from my LYA-L09 using Tapatalk

[dacam20590]

Metal contact at rear of developer housing should contact a spring at the rear of the machine. Sometimes the spring (held in a small black plastic piece) can break.

Pull out main draw, IBT drawer and drum/Dev drawer and shine torch inside. Look for the 4 black Dev contacts and look for damage. Also check back of Dev housing to ensure metal contact is straight and not bent.



Sent from my LYA-L09 using Tapatalk

I think this spring is the problem, I see it is bent
252525484_284902093551950_3244467528624733082_n (2).jpg

[Tecnico_Xerox]

Hi Dacam.
First check if the Magenta Development Unit is spinning, Take out the unit and manually check if all the gears move when spinning, usually if it doesn't it is because the gears break and need to be changed. If the development unit is fine, I recommend you check the Developer Drive Assembly, in some cases there is a gear that breaks and is responsible for turning the development unit.
Good luck.

[magicaljake]

the power supply for magenta could have failed... in which case all of the magenta developer would be depleted... I've seen it before in a 550, only in yellow.