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  1. #1
    Senior Tech 100+ Posts
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    Versant 180 white screen

    All,

    I've got this fault on one of my V180s.

    I escelated to Xerox for a site visit, and they asked me to replace 3 boards:

    Power supply assy AC
    LVPS
    KIT AC assy

    This has made no difference. The screen is bright white when powered on, then fades to black.

    I've escelated back to Xerox but wondered if anyone has had this?

    Thanks
    Attached Images Attached Images

  2. #2
    Service Manager 1,000+ Posts
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    Re: Versant 180 white screen

    When power on machine can you hear motors

  3. #3
    Senior Tech 100+ Posts
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    Re: Versant 180 white screen

    No I can't.

    Forgot to add xerox also tried a new ess controller unit.

    I'm thinking it might be MCU PWB.

    Waiting for Xerox to call me back.

    Thanks.

    Quote Originally Posted by xcopytech View Post
    When power on machine can you hear motors

  4. #4
    Senior Tech 100+ Posts
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    Re: Versant 180 white screen

    Quote Originally Posted by fatfingers73 View Post
    All,

    I've got this fault on one of my V180s.

    I escelated to Xerox for a site visit, and they asked me to replace 3 boards:

    Power supply assy AC
    LVPS
    KIT AC assy

    This has made no difference. The screen is bright white when powered on, then fades to black.

    I've escelated back to Xerox but wondered if anyone has had this?

    Thanks
    have you tried replacing the whole UI panel?
    if you have another spare machine, try swapping the UI panel

  5. #5
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: Versant 180 white screen

    Which LVPS did you replace? Versants have 2

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