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  1. #1
    Field Supervisor 500+ Posts
    8145 bypass question


    Join Date
    Jan 2021
    Location
    Springfield, MO
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    8145 bypass question

    Tech told me this...I don't get it.
    Customer said that the machine is telling them to put 11x17 paper in the bypass (which they never use).
    Tech said that he said that when you lower the bypass tray, the sensor arms rotate down to tell the machine
    it is out of paper. But then why don't they rotate out of the way when you close the bypass, or, a switch tells
    the machine the bypass door is closed.

    (I haven't seen the machine, just passing this along)

  2. #2
    Senior Tech 250+ Posts
    8145 bypass question


    Join Date
    May 2011
    Location
    UK
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    Re: 8145 bypass question

    By the sounds of it, its probably the customer has tried to print that size and its not in any of the trays so its just asking for it to be put in the bypass tray.

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