DC12 not printing from Bypass tray

**GusG** · 10-08-2009

Originally Posted by davidj7

are you able to select 12*18 on tray 5 in copy mode . you might have to activate the extended paper size option in the service mode

Hi David, yes I can copy to 12x18". This morning I also tried to do an align trays on tray 5 from Workstation just to see if it would work, it didn't.

**davidj7** · 10-08-2009

let me get this right , you can copy from tray 5 in any size , any thickness. You cannot print from Tray 5 from a4 to 12x18 any thickness. is that correct?

**GusG** · 10-08-2009

Originally Posted by davidj7

let me get this right , you can copy from tray 5 in any size , any thickness. You cannot print from Tray 5 from a4 to 12x18 any thickness. is that correct?

Yes, that's right, copying all sizes and thicknesses fine, printing any size or thickness not working

**xcopytech** · 10-08-2009

download composite patch from xerox site, install it and then download driver for fiery x12 ver 1.5 vith composite patch.

maybe your print driver is different then fiery system software version

**GusG** · 10-08-2009

Originally Posted by xcopytech

download composite patch from xerox site, install it and then download driver for fiery x12 ver 1.5 vith composite patch.

maybe your print driver is different then fiery system software version

Yesterday Xcopytech told me that the fact that I have SP2 it already includes the composite patch. Also I have tried all the XP drivers I can find on the Xerox page including the Win 2000 one as well as one I got from the RIP itself, all give the same issue.

**davidj7** · 10-08-2009

when you give print are you able to use tray 5 in the driver?. have you tried in PS and PCL?

you had said earlier you are not able to select tray 5 when the job comes to command workstation, is that correct?

**GusG** · 10-08-2009

Originally Posted by davidj7

when you give print are you able to use tray 5 in the driver?. have you tried in PS and PCL?

you had said earlier you are not able to select tray 5 when the job comes to command workstation, is that correct?

Hi David, Tray 5 is available in both PS and PCL drivers but it will just tell me the paper size is not available on the RIPs display as well as in Command Workstation (the printer does not give any message).
I can choose tray 5 in the job from Command Workstation but with the same result.

**GusG** · 10-08-2009

Originally Posted by xcopytech

download composite patch from xerox site, install it and then download driver for fiery x12 ver 1.5 vith composite patch.

maybe your print driver is different then fiery system software version

Hadn't seen this when I replied that you had said I shouldn't install this, Ill give it a try then

**GusG** · 10-09-2009

Originally Posted by xcopytech

download composite patch from xerox site, install it and then download driver for fiery x12 ver 1.5 vith composite patch.

maybe your print driver is different then fiery system software version

I've just installed the composite patch and also patch 1-56ps that I see mentioned in other threads. It still won't print from the bypass even with the driver for fiery x12 ver 1.5 vith composite patch, or the one for SP2 for that matter.
I'm going nuts now!