Darn it! Not Again...Xerox WorkCentre 7132

[screwdriver08]

my workcentre 7132 tells me that i need to replace the "transfer belt cleaner [r2] smart kit", i looked for it online and could not find it, i looked at the wc 7132 service manual and i still cannot find that part, however i did find a "ibt belt cleaner", is that the same thing?

[adriansto]

Yes same thing.

[screwdriver08]

thanks

[screwdriver08]

Ok, so the Xerox Workcentre was working fine after a few repairs. I ran out of tone YELLOW so my friend went ahead to replace it with a new yellow toner. But now it shows "Cartridge Error" we have taken the toner out and tried installing it again but it keeps showing up the same message "cartridge error". Does anyone know how I can get rid of that?

[amadeusmbi]

xerox original toner?
popo (power off, power on)
initialize nvm

[screwdriver08]

xerox original toner?
popo (power off, power on)
initialize nvm

Thanks,
I tried turning it off and on and nothing happened.
how do I "initialize nvm"?
I step by step instructions on that.....
I really do hope I can fix this copier.

[screwdriver08]

Ok, before I did the IU, I put in the old Yellow toner cartridge that I am supposed to replace, and it says %19 remaining and it works. But whenever I put in the NEW Yellow toner cartridge, the error comes up again. I have checked the box of the new toner and on it it says Xerox 7132, 7232, 7242.
The Toners look exactly the same in shape and size. Everything on it seems the same except for the labels on it, the part numbers were a bit different.
I took the NEW toner to another office that has a Xerox WC 7132 and tried it, and it still came up with the error message "cartridge error".
I have already in stock a pack of this Toners, one of each color. Is the Toner bad?..do I have to get a new one?

[Scarecrow]

Ok, before I did the IU, I put in the old Yellow toner cartridge that I am supposed to replace, and it says  remaining and it works. But whenever I put in the NEW Yellow toner cartridge, the error comes up again. I have checked the box of the new toner and on it it says Xerox 7132, 7232, 7242.
The Toners look exactly the same in shape and size. Everything on it seems the same except for the labels on it, the part numbers were a bit different.
I took the NEW toner to another office that has a Xerox WC 7132 and tried it, and it still came up with the error message "cartridge error".
I have already in stock a pack of this Toners, one of each color. Is the Toner bad?..do I have to get a new one?

swap the chip - it's in the outboard cap

[screwdriver08]

swap the chip - it's in the outboard cap

Thanks. I changed the outboard cap and now it works, the only problem is it says that it has only 19% left instead of 100%. I am not so sure what to do but I went ahead got into the IU and intialize NVM 740-068 from default 2 to 8 which is new and still it stays at 19%. Also tried Input Device "flag new toner" 752-015 to "1" which is New. Am not so sure if this is what I am supposed to do or not. Is there anything I can do to make it a 100%?

[Scarecrow]

Thanks. I changed the outboard cap and now it works, the only problem is it says that it has only 19% left instead of 100%. I am not so sure what to do but I went ahead got into the IU and intialize NVM 740-068 from default 2 to 8 which is new and still it stays at 19%. Also tried Input Device "flag new toner" 752-015 to "1" which is New. Am not so sure if this is what I am supposed to do or not. Is there anything I can do to make it a 100%?

The only way I know is to put in a correct, new chip.