WC 5225 with software error 124-373
Getting software error 124-373. Would replacing one of the DDR Dimm cards solve this problem? Don't have in stock or would try it. I guess i could remove to see if error disappears and just get less features. Please advise. Your help is appreciated very much. Frank/ActionPhotocopy
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Re: WC 5225 with software error 124-373
-Try to power up printer without drum cartridge,and with left door open.
-Check all the interlock switches.
-Could be defective drum cartrige.
-IOT NVM initilisation may be needed. -
Re: WC 5225 with software error 124-373
Thank you Mitja. I swapped the drum and still had 124-373 but I did not put new drum. The door switches are okay.
I have 2 machine on my premises and one originally had the 124-373 code and the other 5225 was supposed to be network ready but was missing the 3 cards on the ESS PWB and only offered only copy mode. I received the 3 card and swapped the DDR DIMM #1 card to see if that was problem and got 124-374. Then I swapped back and got long warmup with 116-399 (over ten minute initialization)
Please advise as I have a customer for one of the machines and potential customer for the other. Iam not sure how to do the IOT NVM Initialization but will look it up in service manual. I am totally ignorant on computer connectivity , firmware, software etc and need to learn. Frank
PS When I checked the 2nd machine which had the other machine's drum there was a message saying to please order the drum.Comment
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Re: WC 5225 with software error 124-373
Thanks Mitja. I will post results. FrankComment
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