Xerox 700

**jeanpaul** · 12-05-2013

Dear all,
I have a Xerox 700CP & the printer Xerox 700 is attach with a Creo CX700 with software version 1.5 & I was able to print double sided up to 256 gms.
After I have upgrade the Creo CX700 to V1.5 SP1, now it is unable to print double sided on 221-256 gms paper.
I can print double sided from 80 gms to 220 gms only.

Can someone help please?

Rgds
JP

**adriansto** · 12-05-2013

Must upgrade machine software probably, or return at version 1.5 Creo software.
What is the firmware = software version of the machine ?

**InterfaceP** · 12-05-2013

I have several 700s with Creo V1.5 sp1 and I have never had this problem.

Will it not print at all?

Does it jam when printing the first side or only when duplexing the second side?

Make sure you have selected the proper paper weight for the second side.

Best of Luck!

**jeanpaul** · 12-06-2013

Originally Posted by InterfaceP

I have several 700s with Creo V1.5 sp1 and I have never had this problem.

Will it not print at all?

Does it jam when printing the first side or only when duplexing the second side?

Make sure you have selected the proper paper weight for the second side.

Best of Luck!

Hi,
After upgrade to version 1.5 SP1, I can't make automatic duplex if the paper weight is set to 221-256 Gms on the bypass.
When I send a duplex job, on the Creo the job return down with a red cross if the bypass tray was set on let say A4-221-256 Gms.
The same job will print automatic duplex OK if I configure the bypass tray to A4-176-220 Gms.
The 700 sofware level is V3.1 & the IOT software level is 54.58.0.
I had to upgrade to Version 1.5 Sp1 because machine was indicating fault code 45-360 when we printing on custom size paper.

**adriansto** · 12-08-2013

Go to version 3.7 and you will have a new machine which will works better. This is the major changes from sys. software version 3.5:

1. Enable Heavy weight auto-duplex printing, 221-300gsm with the Gloss mottle patch enabled.
2. Change UI splash screen from 700 Digital Color Press to 700/700i Digital Color Press.

**azehnali** · 12-11-2013

that will not resolve the creo issue

**Milo Wilson** · 12-11-2013

I believe that you need a certain patch for the creo to take care of that.

ics-import · 12-28-2013

Originally Posted by adriansto

Go to version 3.7 and you will have a new machine which will works better. This is the major changes from sys. software version 3.5:

1. Enable Heavy weight auto-duplex printing, 221-300gsm with the Gloss mottle patch enabled.
2. Change UI splash screen from 700 Digital Color Press to 700/700i Digital Color Press.

-- Please how i upgrade the system software for the xerox 700 . so it be 700i ?
what do u have a link for this software ?
Please advise