PacMusee
PacMusee
Technician
Last Activity: 1 week ago
Joined: 08-17-2016
Location: Montreal
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I've been told by a tech and its superior that there is a void that just doesn't get scanned. Because the machine is first a printer, not a scanner, so... -
We do not use that function here. Never did with previous copiers, and I don't see why we would use it now, so I did not look that way. Moreover, my example...Leave a comment:
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First, have you checked your USB drive on another computer to verify it's not just this one with the issue? Is it PC or Mac?
I've had similar...Leave a comment:
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I will escalate the issue with the tech that installed the copiers. I always back up the users info & address book, but everything else is not my...Leave a comment:
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Here is a sample. I selected a 6x6 manual scan, leaving some space from the window's edge. You can see the final result: no edge! The lid was closed,...Leave a comment:
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Yes, I replicated the issue on another machine, and then noticed the automatic cropping happened on the top side too.Leave a comment:
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This is what the tech did, yes. I never saw this happen on the 5070.Leave a comment:
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How to disable auto-cropping scan on a BP-70C45?
We just switched from MX5070 to BP-70C45, and I immediately noticed that it crops by itself, even if you haven't selected the option in the other settings...
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