View Full Version : Miscellaneous C284e-554e panel trouble

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03-14-2016, 07:45 PM
Any one out there experiencing problems with the buttons on the right side of the touch panel?
I have had 2 machines where the buttons would intermittently be unresponsive.

03-14-2016, 09:17 PM
Yes. Have replaced 3 or 4 because of that. Sucks having to change the whole panel instead of just the board for those buttons.

03-14-2016, 10:59 PM
That sucks.

03-15-2016, 03:29 PM
I've seen it a couple times. You'd think the touch screen would be the flaky part but the hard buttons on the side tend to go.

03-15-2016, 05:29 PM
We have just had this exact issue, along with the machine becoming unresponsive after deleting a Job from secure print.

Our resolve was to update the firmware to G20-K8. There seems to be alot of fixes in the update

Good Luck

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