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07-03-2011, 02:40 AM
Customer has fitted new yellow IU to fix this error. Worked ok for a week then error returned. Have reset but error keeps coming back. Any suggestions?

07-03-2011, 10:59 AM
1st thing to check is the toner btl, make sure that there is toner in it & the "trap door" is opening correctly and alowing toner through to the IU.

07-04-2011, 08:31 AM
There is yellow toner "tape" jamming, so the IU do not have any toner.

07-04-2011, 09:17 AM
Thanks for your replies.
Found tape obstructing toner from yellow toner cartridge.

Problem solved

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