[QUOTE=Gregg;162544]You get what you pay for.
You pay a tech 9.00 and hour and expect him to do 5-10 calls a day, pay a shitty commission on sales leads, barely pay for gas and wear and tear on his car, Bust his balls if he takes more than the 30 min lunchbreak. Oh and track his every move on GPS also.
Then ask him to bill a non contract customer for services rendered and get payment of 2-300 dollars for an hours work.
After a year of doing this, even they can do the easy math.
QUOTE]

What I would like to see is an increase in hourly rate during service calls. Say a tech earns $16/hr during general time (cleaning up workshop, rebulids, run-ups etc.) then goes onsite for a chargable which the employer charges $100/hr or so, do you think if ya still charged the $100/hr, lost $5/hr to add to ya tech $16 bringing them up to $21 for service work, the quality of work would improve?
I personally believe techs would be much happier to be onsite with a little inscentive.

A little off topic, I know, but I cant say ive seen anyone trying to grasscut us yet.