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  1. #1
    Senior Tech 100+ Posts ricardobres's Avatar
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    Plotter YPF710 - Error Code 03130031-2F13

    Can anyone help me with this?

  2. #2
    Service Manager 5,000+ Posts
    Plotter YPF710 - Error Code 03130031-2F13


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    Do you mean IPF 710?

  3. #3
    Service Manager 10,000+ Posts
    Plotter YPF710 - Error Code 03130031-2F13

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    Quote Originally Posted by ricardobres View Post
    Can anyone help me with this?

    From tech pub>>>>>>>>>>>>>>>

    Error 03130031-2F13
    1. Check for abnormal carriage drive load

    a. Faulty carriage idler pulley (broken spring hook, dropped belt teeth)
    b. Faulty linear encoder sensor
    ( soiled or flawed linear encoder, or improper mounting position / tension )
    c. Soiled carriage rail ( unlock the purge unit and move it by hand)
    * Never oil the carriage rail!!!
    d. Improper carriage belt tension
    e. Foreign matter inside the rail (cutter, cleaning brush, bearing out of position)

    2. Check carriage motor drive at electrical fault

    a. Drive signal / voltage error
    Check main controller J3101-1 for 32v during initial operation at start up
    b. Upgrade firmware if it is v1.31 or any earlier release
    c. Poor connector contact / wiring
    d. Faulty motor (replace the carriage motor and / or the main controller )

    If the error occurs before the start of printing, the main controller is most likely faulty.

    The problem is reported to have occurred as a result of a faulty cutter, depending on the version of firmware.

    or>>>>>>>>>
    If Replacing the Print head does not resolve the problem. Try re-seating the Flex Cable, cleaning the Linear Scale and the Carriage Rail may clear the code.

    Bushings in Carriage Unit get lubricated in the factory.
    * Never oil the carriage rail!!!
    Picture.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #4
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Very common. Wipe the encoder strip with pure isopropyl alcohol gently. Use a flashlight and shine it throught the strip to inspect it for smudges,etc. I know Canon states not to oil the rail(Oilite bushings on carriage) but i work on a lot of these and you have to clean the rails and oil with light oil regularly. Also make sure rail wiper is replaced when needed.

  5. #5
    Service Manager 10,000+ Posts
    Plotter YPF710 - Error Code 03130031-2F13

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    Oil creates residue with friction/ be careful what type u use
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Field Supervisor 500+ Posts
    Plotter YPF710 - Error Code 03130031-2F13

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    I agree on the alcohol, but I strongly disagree on the oil. The shaft will have some blackish dirt on it after some time which the shaft cleaner cannot clean.
    However the iPF700/10 series are not as sensitive as the latest series regarding this issue.

    We have a iPF820 which is "2F26 CURSED"

  7. #7
    Service Manager 10,000+ Posts
    Plotter YPF710 - Error Code 03130031-2F13

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    Quote Originally Posted by V-P View Post
    I agree on the alcohol, but I strongly disagree on the oil. The shaft will have some blackish dirt on it after some time which the shaft cleaner cannot clean.
    However the iPF700/10 series are not as sensitive as the latest series regarding this issue.

    We have a iPF820 which is "2F26 CURSED"

    2F13/2F16=Bad Flex Cables ???
    - TECH PUB.
    Micro cracks can cause numerous problems and intermittent random error codes. Using the Flexible Flat Cable Checker (FCC Checker) would be a good idea to find out about the condition of the Flex Cable.>>>>SEE>>FCC Checker TP09.pdf

    All Large Format Printers
    2F26 and 2F1F errors caused by
    'OIL' on 'CARRIAGE RAIL'

    Carriage Assembly contains bronze bushings
    which require no lubrication.
    Customers must be instructed to refrain from lubricating the Carriage Rail, and to clean any dirt, grease, or oil that had accumulated. They should always install the new rail cleaner included with each new Maintenance Cartridge, whenever the Maintenance Cartridge is changed.

    iPF700/800 Series - QM3-0825-000

    iPF8000/9000 Series - QM2-2572-000
    Last edited by teckat; 05-03-2011 at 03:22 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  8. #8
    Field Supervisor 500+ Posts
    Plotter YPF710 - Error Code 03130031-2F13

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    Post

    I didn't wanna go into this - but since you insist :

    This plotter is CURSED !

    The plotter has done approx 12 miles. No issues except the 2f26.
    First when we noticed the error we did standard checking & cleaning procedure.
    Plotter seemed ok. After a week customer calls again. Same error.

    We go there. Change linear scale and encoder sensor on the carriage & bushings.
    Flashed the latest firmware.
    Plotter ok.

    After 2 weeks - customer calls again - the same error
    We go there. Change flex cable & bushing of the carriage.
    Plotter ok.

    After 1 month same story.
    We go - change the carriage. Plotter ok.

    After 3 months - again customer calls.
    So I am not going through all the story but we replaced:
    flexi cable x 3 times
    linear scale x 2 times
    encoder sensor x 2 times
    carriage horizontal motor
    main-board
    purge unit

    We didn't have power supply board as a spare part. But we did order it and it will come these days.
    That is the only part left.

    The issue with the plotter is that after we visit, the plotter works.
    It will print for 10 - 20 days even a month than again pop up 2f26.

    The error will mostly occur during start of a print. The carriage will move one or two times than somewhere in the middle of the shaft it will bump.There is a noise when it stops.

    We are our of ideas with this plotter.

    Waiting for the power supply board to replace, maybe also the print-head, than I don't know...

    The worst part is that :

    YOU DON'T KNOW FOR SURE IF YOU FIXED IT !!!!

  9. #9
    Service Manager 10,000+ Posts
    Plotter YPF710 - Error Code 03130031-2F13

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    sounds like a voltage drop interruption or grounding issue/
    used to have this bump sound drag issue on scanner rails in the large NP Models that were not grounded properly , or had various other items using same line,unnoticed because electrician tapped in the line from another office or floor.
    drove u crazy replacing bushings to no avail .

    After hooking up a line monitor w/readout -Outlet voltage would drop during the day from 115v to 105/100v = Amazing ~~~~~~~

    this is why we demand a Dedicated Line on all New Installs or New contracts since 2006.
    if u don't do it/ we send them to XEROX to deal with.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  10. #10
    Field Supervisor 500+ Posts
    Plotter YPF710 - Error Code 03130031-2F13

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    I don't know...
    To be honest I didn't think of this reason. Now that you mention it - it makes a lot of sense.
    But customer "copy-shop" has extra protection.
    The whole system gets the power from a big UPS (which also regulates the voltage), who powers up a bunch of devices.
    All the other devices are fine. I will post after we replace power supply of the printer.
    Also we will check the readout of the UPS.
    Thnx for the TIP !

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