Plotter YPF710 - Error Code 03130031-2F13

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #16
    investigation.jpg

    funny thing is, it's usually right in front of us
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • print74
      Junior Member
      • Aug 2012
      • 5

      #17
      Re: Plotter YPF710 - Error Code 03130031-2F13

      Tell me, please. Decided whether an error in 2f26 plotter canon ipf710?
      we have 2 plotter in different areas of city
      we have always this error - 2 times a day
      and often spoil the print head
      We have already bought 8 printing heads.
      We changed 8 heads for 8 months
      plotter in the previous period, worked with ups, and no ups
      we have a new UPS, we not using a power strip from outlet to this UPS, hey are connected to dedicated outlet. Wthat the cable needs to be changed?
      we have a lot of
      new rail cleaner
      This error occurs when using the old cleaner and using a new cleaner
      can i did or not clean any dirt, grease, or oil that had accumulated?


      what we can do?
      thanks.
      sorry for english
      Untitled-31.jpg1.jpg51.jpg

      Comment

      • V-P
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2011
        • 679

        #18
        Re: Plotter YPF710 - Error Code 03130031-2F13

        canon has an oil for that. It is EU1 or smth.

        That will do the trick.

        But first you need to check if that is friction is the reason of the 2f26.

        My way to check is:

        Take a piece of cloth and wet it with normal window cleaner.
        Than wipe the hell out of that iron shaft. I really mean wipe it hard. Than clean also the outer side part of the carriage bushing.
        Whatever you can clean without removing the carriage from shaft.

        Clean until shaft is really dry and clean.

        Than run the plotter. If the plotter runs fine for a week or two - than friction is the issue and you need to buy that little bottle.

        Can't believe it costs smth like 30 or 40 Eur ???

        _______________

        Just a question : WHY DID YOU REPLACE 8 PRINTHEADS ?

        Comment

        • print74
          Junior Member
          • Aug 2012
          • 5

          #19
          Re: Plotter YPF710 - Error Code 03130031-2F13

          I replaced the 8 heads because
          after an error 2F26 plotter cleaning and checking the print head.
          And do port nozzles, as shown Untitled-31.jpg and 51.jpg
          plotter and then asks to replace the print head.
          I did not understand what I should do:
          Should I buy a glass cleaner and clean the steel rails on which the carriage moves?


          before that, I read that the replacement power cord helped for you.
          sorry, i don't speak english

          Comment

          • V-P
            Senior Tech

            Site Contributor
            500+ Posts
            • Apr 2011
            • 679

            #20
            Re: Plotter YPF710 - Error Code 03130031-2F13

            yes buy the glass cleaner and clean the iron shaft that holds the carriage.

            Comment

            • print74
              Junior Member
              • Aug 2012
              • 5

              #21
              Re: Plotter YPF710 - Error Code 03130031-2F13

              error occurs only on the left edge of each sheet (A1, A2, A3)
              sheet is flat, it does not touch the print head
              plotter stops the noise only at the beginning of the movement to the right
              it happens on every sheet
              an attachment - see the video of this error.
              I think it does not depend on the iron shaft.
              error occurs at the beginning of the carriage return back only.
              Yandex.Disk file
              Yandex.Disk file
              Yandex.Disk file

              Comment

              • print74
                Junior Member
                • Aug 2012
                • 5

                #22
                Re: Plotter YPF710 - Error Code 03130031-2F13

                error occurs only on the left edge of each sheet (A1, A2, A3)
                sheet is flat, it does not touch the print head
                plotter stops the noise only at the beginning of the movement to the right
                it happens on every sheet
                an attachment - see the video of this error
                I think it does not depend on the iron shaft. (I think the reason for this is not in the iron shaft)
                error occurs at the beginning of the carriage return back only (on the left edge of each sheet (A1, A2, A3))


                Comment

                • V-P
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2011
                  • 679

                  #23
                  Re: Plotter YPF710 - Error Code 03130031-2F13

                  "I think it does not depend on the iron shaft. (I think the reason for this is not in the iron shaft) "

                  DON'T THINK - JUST CLEAN !!!

                  Comment

                  • print74
                    Junior Member
                    • Aug 2012
                    • 5

                    #24
                    Re: Plotter YPF710 - Error Code 03130031-2F13

                    well, I'll try it

                    Comment

                    • mramlawi
                      Senior Tech

                      500+ Posts
                      • Jul 2011
                      • 838

                      #25
                      Re: Plotter YPF710 - Error Code 03130031-2F13

                      happen from time to time with me and i clean the Shaft so well and it work
                      Distinguished road makes you jewel in rough

                      Comment

                      • rpesa
                        Technician
                        • Jul 2012
                        • 10

                        #26
                        Re: Plotter YPF710 - Error Code 03130031-2F13

                        I had this error (03130031-2F13) and the solution was USE GENUINE CANON INK. I bought a whole set of cartridges and after 5 minutes and loosing 40% from cartridges my plotter was working like new.
                        I reserched and I found that canon printhead is analizing the ink density. If the ink contains to much watter its not ok. I have read on a rusian forum(thanks to google translate) that the problem is mostly from black pigment (MBK).

                        Comment

                        • Canuck
                          Tech Specialist

                          1,000+ Posts
                          • Nov 2007
                          • 1713

                          #27
                          Re: Plotter YPF710 - Error Code 03130031-2F13

                          Originally posted by teckat

                          From tech pub>>>>>>>>>>>>>>>

                          Error 03130031-2F13
                          1. Check for abnormal carriage drive load

                          a. Faulty carriage idler pulley (broken spring hook, dropped belt teeth)
                          b. Faulty linear encoder sensor
                          ( soiled or flawed linear encoder, or improper mounting position / tension )
                          c. Soiled carriage rail ( unlock the purge unit and move it by hand)
                          * Never oil the carriage rail!!!
                          d. Improper carriage belt tension
                          e. Foreign matter inside the rail (cutter, cleaning brush, bearing out of position)

                          2. Check carriage motor drive at electrical fault

                          a. Drive signal / voltage error
                          Check main controller J3101-1 for 32v during initial operation at start up
                          b. Upgrade firmware if it is v1.31 or any earlier release
                          c. Poor connector contact / wiring
                          d. Faulty motor (replace the carriage motor and / or the main controller )

                          If the error occurs before the start of printing, the main controller is most likely faulty.

                          The problem is reported to have occurred as a result of a faulty cutter, depending on the version of firmware.

                          or>>>>>>>>>
                          If Replacing the Print head does not resolve the problem. Try re-seating the Flex Cable, cleaning the Linear Scale and the Carriage Rail may clear the code.

                          Bushings in Carriage Unit get lubricated in the factory.
                          * Never oil the carriage rail!!!
                          [ATTACH=CONFIG]9590[/ATTACH]
                          Canon full of it on this one. The oilite bushings in the carriage are crap. Force you to buy new carriage. Have changed carriages and still don't resolve the issue sometimes. Clean and lube and all better. I have went in after another tech many times after they just clean the rail with alcohol. Chattering noise and this error is created. I clean with alcohol and use 3 in 1 oil. It is the proper viscosity,etc for this purpose. I know Canon says to not oil but I been doing wide format for 20 years and Canon is lost on this one(check out tech support on wide format......GARBAGE.) I am very PRO-CANON but their engineers are LOST this on. You must use proper oil. I could ramble on about lubricants..I started as a mechanic about 30 years ago and build engines on the side still. I KNOW TONS ABOUT LUBRICANTS FROM AN ENGINEERS POINT OF VIEW. if you want to keep the rail dry,go for it

                          Comment

                          • retter.kr

                            #28
                            Re: Plotter YPF710 - Error Code 03130031-2F13

                            Good evening users.

                            I have a Canon IPF8300S, and i have the same errors (03130031-2f1f) after plotter inizialization.
                            I have contacted Canon support and they have replied me that is necessary to change the purge unit.
                            What can i do?
                            Can you help me?
                            many thanks

                            Comment

                            • V-P
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Apr 2011
                              • 679

                              #29
                              Re: Plotter YPF710 - Error Code 03130031-2F13

                              Originally posted by Canuck
                              Canon full of it on this one. The oilite bushings in the carriage are crap. Force you to buy new carriage. Have changed carriages and still don't resolve the issue sometimes. Clean and lube and all better. I have went in after another tech many times after they just clean the rail with alcohol. Chattering noise and this error is created. I clean with alcohol and use 3 in 1 oil. It is the proper viscosity,etc for this purpose. I know Canon says to not oil but I been doing wide format for 20 years and Canon is lost on this one(check out tech support on wide format......GARBAGE.) I am very PRO-CANON but their engineers are LOST this on. You must use proper oil. I could ramble on about lubricants..I started as a mechanic about 30 years ago and build engines on the side still. I KNOW TONS ABOUT LUBRICANTS FROM AN ENGINEERS POINT OF VIEW. if you want to keep the rail dry,go for it
                              we have been successfully using "hair oil".

                              It is a cosmetic product for oiling the hair and it looks compatible with Canon iron shaft

                              Comment

                              • blackcat4866
                                Master Of The Obvious

                                Site Contributor
                                10,000+ Posts
                                • Jul 2007
                                • 22997

                                #30
                                Re: Plotter YPF710 - Error Code 03130031-2F13

                                I had an iPF840 with the 2F13 code today. I read through this thread to prepare myself, but I was totally unprepared for how easy the call was.

                                Sure, the carriage couldn't move properly, but the reason was pretty obvious.The last 6 wraps of paper were spooling off the cardboard core, ~56mm diameter. When this very curly paper passed over the cutter the paper raised up 25mm, catching on the carriage, and shredding the document. I simply loaded a new roll of paper. It's not completely unreasonable to throw away 42 linear inches of paper that won't print. =^..^=
                                If you'd like a serious answer to your request:
                                1) demonstrate that you've read the manual
                                2) demonstrate that you made some attempt to fix it.
                                3) if you're going to ask about jams include the jam code.
                                4) if you're going to ask about an error code include the error code.
                                5) You are the person onsite. Only you can make observations.

                                blackcat: Master Of The Obvious =^..^=

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