Problem with Canon C5051

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  • aleks8773
    Junior Member
    • Jun 2008
    • 9

    #1

    Problem with Canon C5051

    Hi I have problem with C5051 error E000075-0003. I don't have sm pls help what's problem?
  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    Re: Problem with Canon C5051

    I would highly recommend investing in a service manual. This error code hasn't changed definition since the CLC's were released.

    The E075 error code refers to the ITB belt shifting front to rear of the machine and can not compensate. There are two causes that will make this happen.
    a) The machine that is not level
    b) Uneven thickness of the ITB belt from front to rear.

    To resolve this issue, first observe the ITB Position value of displacement in service mode under Copier > Display > Misc > ITB-POS. The range is between -300 to +450. If the value is very close to the high end or low end, perform the following:

    a) Check to make sure that the machine is level.
    b) After leveling the machine, run Copier > Function > MISC-P > ITB-INT in service mode
    c) Check Copier > Display > MISC > ITB-POS again to make sure the value is approximately within the mid range
    d) If the value in step c is not within mid range, remove the ITB belt and reverse it from front to rear and repeat the prior steps again.
    Accidents don't just happen. They must be carelessly planned.

    Comment

    • aleks8773
      Junior Member
      • Jun 2008
      • 9

      #3
      Re: Problem with Canon C5051

      Thank you for your help. I fix this now all ok. Thanks.

      Comment

      • charm5496
        Service Manager

        Site Contributor
        1,000+ Posts
        • Apr 2008
        • 2387

        #4
        Re: Problem with Canon C5051

        Canon did release new ITB assemblies bacuase of this error code and frames that were bent on the assembly from factory
        Accidents don't just happen. They must be carelessly planned.

        Comment

        • vigour
          Service Manager

          1,000+ Posts
          • Aug 2010
          • 1038

          #5
          Re: Problem with Canon C5051

          Comment

          • mynghecaocap

            #6
            Re: Problem with Canon C5051

            I tried this way but It's not worked for me. I also tried:

            Code:
            Press 2&8(together) then * Select 'Mode List Classic'
            Select 'COPIER'
            Select 'Function' (on the top row)
            Select 'CLEAR'
            Select 'ERR'
            Select 'OK'
            Turn Off & On Power
            But this error is still showing

            Anybody can help me???

            Comment

            • Canuck
              Tech Specialist

              1,000+ Posts
              • Nov 2007
              • 1713

              #7
              Re: Problem with Canon C5051

              Canon has practically an entire book on this issue. Motor adjustments, cracked arm, rusted bearings, to name a few. If its walked off, flipping the belt isn't gonna fix anything..

              Comment

              • mynghecaocap

                #8
                Re: Problem with Canon C5051

                Originally posted by Canuck
                Canon has practically an entire book on this issue. Motor adjustments, cracked arm, rusted bearings, to name a few. If its walked off, flipping the belt isn't gonna fix anything..
                Thanks Canuck, I got this problem

                Comment

                • mender
                  Technician
                  • Aug 2012
                  • 16

                  #9
                  Re: Problem with Canon C5051

                  You need to remove the ITB assembly and centre the belt, no reset needed in service mode. But chances are it will code again quite soon unless you rectify the problems listed in the service bulletins.

                  Comment

                  • techandtrader
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Jun 2016
                    • 318

                    #10
                    Re: Problem with Canon C5051

                    Sometimes the mylar sheet at the rear right side wears down and starts to cut the belt. This can shred it or shave off some belt. Eventually it will walk to the side. Plan on rebuilding the assembly or at least replacing the mylar sheet and the belt for wear. Those two parts will cost alot of money and some ITB assembly are on a do not rebuild list per the serial number of the machine. A new ITB assembly and belt is big money but the only sure way to repair quick and right.
                    I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

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