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  1. #1
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    Canon 3025 E000007-0000

    Need help on this error.. E000007-0000. Check the inside of the copier did not see any obvious problem.
    Before I get this error, we are getting smudges? lines? on the mid bottom of the prints(copy and/or print). After a I copied a couple of pages I receive this error.
    Did no troubleshooting yet.. just look for obvious problem like worn out rollers, film, etc.. did not see any..

    Thanks in advance!

  2. #2
    Field Supervisor 500+ Posts
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    Re: Canon 3025 E000007-0000

    Fixing film has a white band on it. There is a sensor that detects it turning. If this film is starting to tear and not turning this will cause the e007 - fixing film rotation error. Check the rubber roller on the lower pressure roller to see if it's sliding. Most definitely you're going to need to replace at minimum the film itself.

  3. #3
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    Re: Canon 3025 E000007-0000

    Thanks for the quick response!

  4. #4
    Field Supervisor 500+ Posts
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    Re: Canon 3025 E000007-0000

    NP Let us know how you make out. We like closing our calls :-)

    Quote Originally Posted by chi View Post
    Thanks for the quick response!

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