IRC3580I

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  • akm
    Trusted Tech

    100+ Posts
    • Sep 2012
    • 155

    #1

    [Dead] IRC3580I

    Dear CopyTechTeam,

    Please i want your help i have a problem with the machine IRC3580I that the message still appear " insert drum cartridge bk " although i change a new drum bk

    thanks
    akm
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: IRC3580I

    Originally posted by akm
    Dear CopyTechTeam,

    Please i want your help i have a problem with the machine IRC3580I that the message still appear " insert drum cartridge bk " although i change a new drum bk

    thanks
    akm
    ----------------------------------------

    what is your Firmware ver. ????
    how old is the ITB Assembly ////

    Check if the conductive bushing on the front side of the ITB assembly for the transfer roller is cracked.
    This part cannot be ordered. Replace the ITB assembly. Part number FM2-5522-030.

    The problem could be related to a broken, loose, or missing drive drum coupling.
    In some cases the drum drive coupling was dislodged from the black drum drive shaft. This prevented the drum from rotating and caused the machine to display that the drum was not installed.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • akm
      Trusted Tech

      100+ Posts
      • Sep 2012
      • 155

      #3
      Re: IRC3580I

      Originally posted by teckat
      ----------------------------------------

      what is your Firmware ver. ????
      how old is the ITB Assembly ////

      Check if the conductive bushing on the front side of the ITB assembly for the transfer roller is cracked.
      This part cannot be ordered. Replace the ITB assembly. Part number FM2-5522-030.

      The problem could be related to a broken, loose, or missing drive drum coupling.
      In some cases the drum drive coupling was dislodged from the black drum drive shaft. This prevented the drum from rotating and caused the machine to display that the drum was not installed.
      thanks more for your rapid reply
      1- the version is 3
      2 -and is the life of ITB depending on the total counter .the tatal counter 556234

      Comment

      • akm
        Trusted Tech

        100+ Posts
        • Sep 2012
        • 155

        #4
        Re: IRC3580I

        Originally posted by akm
        thanks more for your rapid reply
        1- the version is 3
        2 -and is the life of ITB depending on the total counter .the tatal counter 556234
        3- i want to tell you that the ITB assembly have a problem that the cleaning assembly make a high sound when cleaning and before it makes a problem that stop rotating the ITB assembly and give a white copy


        thanks
        akm

        Comment

        • Rachid.Akli
          Senior Tech

          500+ Posts
          • Oct 2011
          • 595

          #5
          Re: IRC3580I

          Originally posted by akm
          Dear CopyTechTeam,

          Please i want your help i have a problem with the machine IRC3580I that the message still appear " insert drum cartridge bk " although i change a new drum bk

          thanks
          akm
          Upgrade the DCCON to the latest version.

          Rachid.
          "Find a job you love and you’ll never have to work a day in your life." Nagy's father

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: IRC3580I

            Originally posted by akm
            thanks more for your rapid reply
            1- the version is 3
            2 -and is the life of ITB depending on the total counter .the tatal counter 556234
            ----------------

            V3
            should be up to v95.01.01 V3

            I would replace that ITB Unit along with the ITB Cleaner

            see this below_______________click on pic

            March 17, 2009
            "Insert drum" error message is displayed after installing a new drum unit.


            Workaround :
            If you have replaced the drum units and still have this issue suspect a connection to the ITB unit.





            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • akm
              Trusted Tech

              100+ Posts
              • Sep 2012
              • 155

              #7
              Re: IRC3580I

              Originally posted by teckat
              ----------------

              V3
              should be up to v95.01.01 V3

              I would replace that ITB Unit along with the ITB Cleaner

              see this below_______________click on pic

              March 17, 2009
              "Insert drum" error message is displayed after installing a new drum unit.


              Workaround :
              If you have replaced the drum units and still have this issue suspect a connection to the ITB unit.





              many thanks for all i will make these adjustment

              Comment

              • akm
                Trusted Tech

                100+ Posts
                • Sep 2012
                • 155

                #8
                Re: IRC3580I

                Originally posted by teckat
                ----------------

                V3
                should be up to v95.01.01 V3

                I would replace that ITB Unit along with the ITB Cleaner

                see this below_______________click on pic

                March 17, 2009
                "Insert drum" error message is displayed after installing a new drum unit.


                Workaround :
                If you have replaced the drum units and still have this issue suspect a connection to the ITB unit.





                many thanks ENG.Techat for your help i installed ver 95 .v3 and the M/C works good

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Re: IRC3580I

                  HatTip_2.jpg
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

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