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  1. #1
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    New MFP board fitted

    Hi,

    we have fitted a new MFP board to a C253 placed the flash card with latest firmware in machine but nothing happens just a black screen with the blue and orange lights on. Now i have tested the flash card on another 253 which worked no probs.

    I have also tried using the C253 NVRAM recovery tool but i still get the same black screen. Am i missing something here or is the board just dead.


    Thanks
    Mark


  2. #2
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    Sorry for the question but do you maybe have the printer version (C253P)?


  3. #3
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    Make sure dip switch 600 on the new MFP board is turned to on that will cause the same problem and are you absolutely positive that you are waiting long enough for the firmware upgrade screen to appear? I've had these machines sit there for almost a minute with a black screen waiting for the upgrade screen to appear which is normal according to KM.............. It sounds like you have another C253 that you can test with, take the NVram off the good one and put it on the problem machine and see if your problem is fixed. If not try this.
    Subject:
    Blank display.
    Description:
    Blank display.
    Solution:
    CAUSE: Possible corrupted or damaged NVRAM.

    SOLUTION: Perform “NVRAM Initialize” with NVRAM recovery card or replace the NVRAM.

    Note: In case of the other issues than those mentioned:
    • Do “Data Clear” in system1 => Initialization of Service mode
    • Do “NVRAM Initialize” with NVRAM recovery card
    If problem is not solved although above measurements have been applied, the NVRAM will need to be replaced.

    How to use NVRAM recovery card
    1. Create the card in same manner as making a normal firmware card.
    CAUTION: Never format the CF card on color machines. Write the data to the existing info using the Firmware Imaging Toolkit 2006 or Cygwin™. Please install the special firmware:
    bizhub C450/C351: 20070301_4037-F000-GCN-G4-000(00), Checksum: 29F9.EXE
    bizhub C250/C252: 20070301_4038-F000-GCN-G4-000(00), Checksum: 16E6.EXE
    bizhub C352/C300: 20070301_9J06-F000-GCN-G4-000(00), Checksum: 66AA.EXE
    bizhub C203: A02E0Y0-F000-GEQ-J8(00).EXE
    bizhub C253: A02E0Y0-F000-GDQ-J8(00).EXE
    bizhub C353: A02E0Y0-F000-GCQ-J8(00).EXE
    bizhub C451: A00K0Y0-F000-GCQ-J8(00).EXE
    bizhub C550: A00J0Y0-F000-GCQ-J8(00).EXE
    bizhub C650: A00H0Y0-F000-GCQ-J8(00).EXE
    2. Insert the card in the slot.
    3. Power ON MFP while pressing “Clear” key until below screen appears.
    4. Select either “NVRAM initialize” or “NIC setting erase”.
    5. Press “Start”.
    6. Power OFF/ON the MFP.
    CAUTION: When first powering ON the MFP after having done “NVRAM initialize”, the MFP panel may become dark for about 30 seconds after the hourglass screen. Do not power OFF the MFP until operation screen appears. If having done the “NVRAM initialize”, be sure to
    make the following setting in the Service mode:
    - System1 => Marketing Area
    - System2 => HDD
    - System2 => Option Board Status
    - System2 => Image Controller Setting

    - System2 => Software Switch Setting
    • Switch No.: 10, Hex Assignment: 00 (be sure to press 0, 0)
    7. Power OFF/ON the MFP again.
    8. Do the setup procedure found in the attached instuctions and Installation Manuals. To open the ZIP file, WinZip® should be installed. WinZip® can be downloaded from the WinZip® website: http://www.winzip.com/ddchomea.htm. The file can either be saved to disk or opened. It is recommended to download the ZIP and open from the local computer to view.
    To view the zipped PDFs, Adobe Reader® must be installed. Adobe Reader® can be downloaded for free from the Adobe® web site at: http://www.adobe.com/products/acrobat/readstep2.html.
    Note: Machine will appear to have no power because the MFP Control Board is unable to detect when the Sub Power Switch is powered ON. If the problem persists, swap a NVRAM from another color MFP (bizhub C250/C252/C352/C353/C451/C550/C650) for testing purposes and see if it corrects the issue. If so, order a new NVRAM.
    IMPORTANT: All data except sales counter data will be initialized.
    SPECIAL NOTE: Solution contribution by Cesar Jimenez, Production Print/SSD

    Attachments:
    http://onyxftp.mykonicaminolta.com/files/TAD/200901/12111458/Installation_Instruct.zip


  4. #4
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    Thanks very much for the reply. Now as i said in my original post i have trid the nvram recovery tool but i did not hold the clear key as i powered on. Also if it was the nvram that was at fault surely i would get the same result trying to power on with the orignal faulty MFP board but im not that does power on ok.

    I have waitied for over 5 mins for the upgraqde screen to appear. You also say in your post never format the cf card on colour machines why is this?

    Thanks again it gives me plenty to try today.


    Mark


  5. #5
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    I have just checked dip switch 600 and it appears to be in the off position, but this is the same position as other borard on other C253 we have.


    Cheers
    Mark


  6. #6
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    On Mosel/Themse you don't have to press the clear key while you turn on the machine in order to flash the NVRAM. You only have to do that on the older models (C250,C450 e.t.c)


  7. #7
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    Subject:
    Control panel stays at the hourglass or is blank display.
    Description:
    Control panel doesn't come to ready
    Solution:
    CAUSE: Incorrect setting on the SW600 on the MFP board.

    SOLUTION: Please check SW600 on the MFP board and make sure this is set to "on".

    See the attached photograph for a visual of the solution.

    SPECIAL NOTE: Solution contribution by John Miller, Workgroup/SSD

    Attachments:
    http://onyxftp.mykonicaminolta.com/files/TAD/200905/15192727/C353 MFP Board SW600.jpg


  8. #8
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    Quote Originally Posted by mitchl View Post
    Subject:
    Control panel stays at the hourglass or is blank display.
    Description:
    Control panel doesn't come to ready
    Solution:
    CAUSE: Incorrect setting on the SW600 on the MFP board.

    SOLUTION: Please check SW600 on the MFP board and make sure this is set to "on".

    See the attached photograph for a visual of the solution.

    SPECIAL NOTE: Solution contribution by John Miller, Workgroup/SSD

    Attachments:
    http://onyxftp.mykonicaminolta.com/files/TAD/200905/15192727/C353 MFP Board SW600.jpg

    Thanks for your reply. Im still a little unsure about this DipSwitch being set to on. Delear support here (UK) have not mention anything to do with this switch or any switch on the board for that matter. Do you know if this switch setting only applys to your country? Like i said in previous post i have check this switch setting on other working machines and they are also set to off.


    Thanks Again
    Mark


  9. #9
    Service Manager 250+ Posts B0265's Avatar
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    Does it have a Fiery Controller?
    If not, please check that you have installed the small jumper board.

    Attached Images Attached Images

  10. #10
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    Joneze, this may be one of those times where you must blindly follow the instructions, turn it on and see what happens........ You have another working machine so this should be very simple, go get the NVram from the working machine and slap it in the non working machine does the thing come to life? If yes, great you need an NVRAM if not try swapping out the control panel just to eliminate it. Its most likely one of these 3 components or at least on would think.


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