C35 C0096 fault code 1st image transferpressure/retraction error

[faultman]

Hello
I am seeing a number of these little printers with the following code C0096, Does anyone have any fixes or tips to help. The transfer belt has been swopped and the machine just constantly clicks from the solenoid on the drive before coding up.....seems to me that this is going to be a big issue on these machines as they get older and less reliable.
appreciate any help and view from frustrated copier techs
thank you

[JustManuals]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

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Paul@justmanuals.com

[faultman]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

are other techs at least seeing this fault....even if they dont know a cure. Then at least I know i'm not alone

[EarthKmTech]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

I've never had it, but i know SECOND transfer pressure retraction is a problem on the C25 / 35 series and there is a bulletin for it, you can either fix the solenoid or simply replace the entire right side door.

never heard of anyone having first transfer pressure retraction / application errors though.

[wseyller]

I remember it is 0094 that is the second transfer retraction. I have replaced a few of the right door assy which is actually referred to as Vertical conveyance assembly. Part# A121R70222. Lots of disassembly because of the cable harness that wraps around the other side to the PRCB. Requires removal of at least the fax card, HDD, adf, scanner. I have done several and takes me about 40 minutes to make the swap.

Sent from my DROID BIONIC using Tapatalk

[nvram]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Hi,
I have been working on this problem for a while now, and have finally found the cause/solution, which is one of the gears on the planetary gear assembly is slipping on the shaft that is designed to drive the transfer retraction, all are plastic, and worse, they are not available as a spare part, but it can still be repaired by packing the gear and shaft together to make them a tighter fit, to be able to do this the gearbox has to be removed as a complete unit, then stripped otherwise it will be a nightmare to reassemble, this will cure the problem, although the fix is very time consuming, it is better than the alternative I.e scrapping the machine.

[nvram]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

image.jpgThe top gear does not drive, the plastic shaft slips.

[Hansoon]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Any battery operated little fluffy toy from China seems to have better gears in it..............

Hans

[Synaux]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Any battery operated little fluffy toy from China seems to have better gears in it..............

Hans

I've got nothing now but a "lol"

[Hansoon]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Likes are welcome in the Dark Days before Christmas....

Hans

[tech51]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Hi,
I have been working on this problem for a while now, and have finally found the cause/solution, which is one of the gears on the planetary gear assembly is slipping on the shaft that is designed to drive the transfer retraction, all are plastic, and worse, they are not available as a spare part, but it can still be repaired by packing the gear and shaft together to make them a tighter fit, to be able to do this the gearbox has to be removed as a complete unit, then stripped otherwise it will be a nightmare to reassemble, this will cure the problem, although the fix is very time consuming, it is better than the alternative I.e scrapping the machine.

Or you could replace the machine and keep the old one as a donor machine for mfp/print control boards/scanner assy/df assy/ print head etc etc which all fail at fairly regular intervals (especially if you have a lot of these in the field). I would be pretty sure that the cost of a new machine would be a lot less than the individual cost of these items. If you include the work time involved as well. Someone needs to do the sums.

[lenovos]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Hi,
I have been working on this problem for a while now, and have finally found the cause/solution, which is one of the gears on the planetary gear assembly is slipping on the shaft that is designed to drive the transfer retraction, all are plastic, and worse, they are not available as a spare part, but it can still be repaired by packing the gear and shaft together to make them a tighter fit, to be able to do this the gearbox has to be removed as a complete unit, then stripped otherwise it will be a nightmare to reassemble, this will cure the problem, although the fix is very time consuming, it is better than the alternative I.e scrapping the machine.

How hard is it to get the gear box out?

[andyf424]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Konica just can't seem to make a decent small machine. I cringe every time I get a call on one of these.... Has it always been like this?

[EarthKmTech]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

I am thinking about manufacturing the 2 gears out of brass, the one that rounds out in the middle and the one with the shaft that goes into it. (normally both plastic)

I am only thinking about it at this stage, it there was sufficient interest i may consider putting the gears on ebay or some such. They wont be cheap, but will be cheaper than throwing the machine away.

It takes a full day to replace them however so it's only worth doing if you've got spare time. It really is not a field repair, you need to take A LOT of stuff off to access the main drive. It is not designed to be removed.

Machines applicable would be the c25/C3110 & C35/P

I also discovered the C3350/C3850 also uses the same plastc flimsy 1st transfer retraction drive planetary gear set, but at least on those the main drive is designed to be replaced and is available as a spare part. Look forward to the same errors on those too. But they have their own problems with defective black imaging units and transfer belts falling to pieces and jamming inside the machine requiring brute force and ignorance to remove.

[RRodgers]

Re: C35 C0096 fault code 1st image transferpressure/retraction error

Konica just can't seem to make a decent small machine. I cringe every time I get a call on one of these.... Has it always been like this?

Just got this code on a machine. I don't think Konica made this box. I think someone else did and they sell it.