C35 C0096 fault code 1st image transferpressure/retraction error

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  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #16
    Re: C35 C0096 fault code 1st image transferpressure/retraction error

    PWB-A has KM part number silk screened on it along with NCU card. MFP board has KM branded asics all over it. Doubt anyone but KM made these machines.

    Comment

    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1947

      #17
      Re: C35 C0096 fault code 1st image transferpressure/retraction error

      Originally posted by EarthKmTech
      PWB-A has KM part number silk screened on it along with NCU card. MFP board has KM branded asics all over it. Doubt anyone but KM made these machines.
      Good to know, thanks for the info.
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

      Comment

      • Synaux
        Service Manager

        Site Contributor
        1,000+ Posts
        • Mar 2012
        • 1224

        #18
        Re: C35 C0096 fault code 1st image transferpressure/retraction error

        Originally posted by Hansoon
        Likes are welcome in the Dark Days before Christmas....

        Hans
        It doesn't show a like or thank but tells me but tells me "You do not have permission to undo a button click."
        Last edited by Synaux; 02-13-2015, 12:33 AM.

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        • RRodgers
          Service Manager

          1,000+ Posts
          • Jun 2009
          • 1947

          #19
          Re: C35 C0096 fault code 1st image transferpressure/retraction error

          Also still have this issue, I know it's not the sensor as I've swapped it with another (seems all the sensors are the same in this box per the part manual) the drive feels true to it as I've turned the motor and engaged the solenoid and it does turn without problem, even if I put some resistance to it.

          Any other thoughts guys?
          Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

          Comment

          • xeroprint
            Technician
            • Nov 2008
            • 20

            #20
            Re: C35 C0096 fault code 1st image transferpressure/retraction error

            hey
            I have 2 machines with this error - how to solve it?

            Comment

            • RRodgers
              Service Manager

              1,000+ Posts
              • Jun 2009
              • 1947

              #21
              Re: C35 C0096 fault code 1st image transferpressure/retraction error

              Originally posted by xeroprint
              hey
              I have 2 machines with this error - how to solve it?
              Our solution was to sell them a New machine.
              Last edited by RRodgers; 04-14-2015, 06:37 PM.
              Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

              Comment

              • tekhed
                Technician
                • Aug 2013
                • 20

                #22
                Re: C35 C0096 fault code 1st image transferpressure/retraction error

                Originally posted by lenovos
                How hard is it to get the gear box out?

                Our team leader did it once. You take the entire machine apart down to about 4 screws remaining. The inside dimension of the tiny planetary gear becomes elongated instead of circular to rotate on the shaft. The gear is not a valid part.

                Comment

                • Gordi
                  Junior Member
                  • Dec 2015
                  • 5

                  #23
                  Re: C35 C0096 fault code 1st image transferpressure/retraction error

                  Hi All

                  I'm experiencing 0096 errors shortly after replacing the transfer belt. The machine starts up with a gear jumping noise & then goes into the error.
                  I fitted the old belt back & it still does the same thing....

                  Comment

                  • CraigW
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Dec 2010
                    • 417

                    #24
                    Re: C35 C0096 fault code 1st image transferpressure/retraction error

                    Another 0096 code here, pretty much an impractical/impossible repair....... and a machine that is getting replaced.

                    Most scary to me, is the fact that the C3350 uses the same items in this section.

                    Thanks for all the info !!!

                    Comment

                    • tech51
                      Senior Tech

                      500+ Posts
                      • Jan 2009
                      • 846

                      #25
                      Re: C35 C0096 fault code 1st image transferpressure/retraction error

                      You can sometimes get away with stretching out the springs on the transfer rollers and giving every cam and bearing surface a good dose of grease.
                      It's worth a try but depends on how worn the gearbox is.
                      It might buy you enough time to get the sales department involved!

                      Comment

                      • CraigW
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Dec 2010
                        • 417

                        #26
                        Re: C35 C0096 fault code 1st image transferpressure/retraction error

                        Just unboxed & setup the replacement C3110 today.

                        Thanks for reply, may mess around with it and attempt suggestion.

                        Comment

                        • 3boydad
                          Technician
                          • Aug 2015
                          • 27

                          #27
                          Re: C35 C0096 fault code 1st image transferpressure/retraction error

                          0096 gear drive.jpg0096 code gear.jpg


                          I have a spare machine im going to try and fix myself. As you can see here in the pictures what the problem is. As stated in this thread i'm going to try and pack the gear to keep it from slipping. I wish i Had a 3D printer to make a new one.

                          Comment

                          • EarthKmTech
                            Step aside, noob

                            1,000+ Posts
                            • May 2009
                            • 2139

                            #28
                            Re: C35 C0096 fault code 1st image transferpressure/retraction error

                            Originally posted by 3boydad
                            [ATTACH=CONFIG]32268[/ATTACH][ATTACH=CONFIG]32269[/ATTACH]


                            I have a spare machine im going to try and fix myself. As you can see here in the pictures what the problem is. As stated in this thread i'm going to try and pack the gear to keep it from slipping. I wish i Had a 3D printer to make a new one.
                            considerable torque is transfered through the shaft that rounds out the hole in the big gear - it is a crap design. 3d printed gears would fail instantly under the stress this connection is under. Ideally the gears should be brass.

                            I wrapped the outer diameter of the stretched out hole side gear with battery tags and spot welded them together as a collar after crushing the plastic to fit. I also packed out the inside and jammed them together.

                            Bench tested with power supply and signal generator to run the main motor and actuated the solenoid repeatedly till it failed. It did not last more than a few actuations. This is the only way to test if you dont want a million hours of labour between each attempt. might work with some ultra high strength glue. I still have the machine in pieces and may try again one day.

                            BTW, it looks like the 3350 / 3850 may use the same planetary gear set for transfer belt separation. The main drive on those is orderable as a spare part. I have not confirmed if the gears fit though.

                            Comment

                            • 3boydad
                              Technician
                              • Aug 2015
                              • 27

                              #29
                              Re: C35 C0096 fault code 1st image transferpressure/retraction error

                              Originally posted by EarthKmTech
                              considerable torque is transfered through the shaft that rounds out the hole in the big gear - it is a crap design. 3d printed gears would fail instantly under the stress this connection is under. Ideally the gears should be brass.

                              I wrapped the outer diameter of the stretched out hole side gear with battery tags and spot welded them together as a collar after crushing the plastic to fit. I also packed out the inside and jammed them together.

                              Bench tested with power supply and signal generator to run the main motor and actuated the solenoid repeatedly till it failed. It did not last more than a few actuations. This is the only way to test if you dont want a million hours of labour between each attempt. might work with some ultra high strength glue. I still have the machine in pieces and may try again one day.

                              BTW, it looks like the 3350 / 3850 may use the same planetary gear set for transfer belt separation. The main drive on those is orderable as a spare part. I have not confirmed if the gears fit though.
                              what about a putty epoxy packed in there? Think that will hold? I would order a Drive from a 3350 if i knew it had the right gear. I don't understand how Konica wont offer this gear, the solution is bs. They know it's this gear failing. I have a really nice spare c35 and this is the only problem with it.

                              Comment

                              • 3boydad
                                Technician
                                • Aug 2015
                                • 27

                                #30
                                Re: C35 C0096 fault code 1st image transferpressure/retraction error

                                well i found a gear set on ebay, i bought them. I like the brass idea is there a way to have them made of brass now lol

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