Taskalfa 250ci

Collapse
X
Collapse
 
  • Page of 2
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
  • hekotez
    Technician
    50+ Posts
    • Jan 2007
    • 91
    #1

    Taskalfa 250ci

    Good afternoon everyone
    Short story brand new 250ci (its not Kyo... well it is tho its rebranded Olivetti)
    Was installed maybe 2 weeks ago by my boss... has 1.1k prints/copies or something around that.
    As far as it seems auto-calibrate isnt working... He calibrated it manually 4 times already.
    As far as i was told, power off/on machine performs auto-calib and the calibration goes to hell lol.
    Anyways i gotta go onsite and take a look at it asap.

    Not sure if he ran calib thru service mode... but i take it its failing for some reason.
    Is there any special calibration that should be done aside U464?
    What possible scenarios should i be expecting?

    Any advice is apretiated, maybe im skipping some detail here.
    Tags: advice, auto, b/w, brand new, copies, dime, exceeded, good, power, prints, service
    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2458
      #2
      Re: Taskalfa 250ci

      Upgrade the firmware to version 11, and perform the new adjustment procedure.

        Comment

        • hekotez
          Technician
          50+ Posts
          • Jan 2007
          • 91
          #3
          Re: Taskalfa 250ci

          thank you very much for the info... will be going there 1st thing in the morning, and i'll be sure to carry updated FW with me.
          Will check what version the machine has and update.
          Thank you once again!

            Comment

            • Eric1968
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2458
              #4
              Re: Taskalfa 250ci

              The adjustment procedure after upgrading to version 11 :

              - U119
              - U147 must be set to 1
              - U327 (Cassette Heater) must be set to OFF
              - U325 (Operation Mode) must be set to 3
              - Make a choice for U486 (B/W - Color Ratio) : Mode 1 if color < 5%, Mode 2 if color and B/W is the same, Mode 3 if color is more than B/W
              - U464 High Altitude Mode must be set to 1
              - U464 AC Calibration : Set Calibration Type to 2, set all colors to ON and press Execute
              - Run Color Calibration in User Menu
              - Run Color Registration in User Menu
              - U412
              - U410

              Good Luck

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22930
                  #5
                  Re: Taskalfa 250ci

                  Originally posted by Eric1968
                  The adjustment procedure after upgrading to version 11 :

                  - U119
                  - U147 must be set to 1
                  - U327 (Cassette Heater) must be set to OFF
                  - U325 (Operation Mode) must be set to 3
                  - Make a choice for U486 (B/W - Color Ratio) : Mode 1 if color < 5%, Mode 2 if color and B/W is the same, Mode 3 if color is more than B/W
                  - U464 High Altitude Mode must be set to 1
                  - U464 AC Calibration : Set Calibration Type to 2, set all colors to ON and press Execute
                  - Run Color Calibration in User Menu
                  - Run Color Registration in User Menu
                  - U412
                  - U410

                  Good Luck
                  The only part of this that I'd question is the high altitude mode.
                  Mostly by accident, I haven't loaded version 10 to any of my Saturns. Version 10 seems to be the source of light copies woes.

                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • hekotez
                      Technician
                      50+ Posts
                      • Jan 2007
                      • 91
                      #6
                      Re: Taskalfa 250ci

                      Hello again,

                      Well got to the client this morning, and well... the info that my boss gave me was... innacurate -.-
                      The machine in question is not a 250ci... its a FS-C8020mfp (took a look at specs, print/copy speed and this seems the accurate cross reference)
                      Didnt ofc try a fw update, since its more than likelly not the same.
                      To keep the client going, i manually calibrated and disabled auto-calibrate functions. Its not the right thing to do i know, but i got a small breathing window to fix it, already questioned Olivetti about FW updates, they told me to use kyo fw (got the fw... tho wrong one since i was misleaded by the model).

                      But is this a known issue for this model? Is fw upgrade required, and if so wich one?

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22930
                          #7
                          Re: Taskalfa 250ci

                          Oh yeah! It isn't a TASKalfa.

                          I believe you've got a Hanabi (crosses to CS-205c or KM-205c). That's a completely different story. Sorry to say, I've never seen one. I've only completed the online training on it.
                          http://atim.it/public//allegati//Lis...0-FS-C8025.pdf (anybody read Italian? Where's tulipano when you need him?)

                          Calibration settings appear in sim U464. You'll wan t the basic settings to be:
                          Permission: Calib: On, Paper Int Calib: On
                          Time Interval: Paper Int Calib:10, Sleep Out: 20
                          Bias Target: leave as is
                          Gamma Target: leave as is
                          Calib: Regist executes image registration, Gamma executes calibration to quantities of light, Paper Int executes calibration between paper, Color Regist executes color registration.

                          Keep in mind that I've never done any of these simulations before. I'm just reading to you out of a manual.

                          Firmware is by USB, and works like you'd expect. There are two versions: regular, and turbo. The regular overwrites all files, and the turbo only overwrites the updated files.

                          Have fun! =^..^=
                          Last edited by blackcat4866; 07-19-2011, 01:23 AM.
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • Jules Winfield
                              Senior Tech

                              500+ Posts
                              • Jul 2009
                              • 821
                              #8
                              Re: Taskalfa 250ci

                              Originally posted by blackcat4866
                              Oh yeah! It isn't a TASKalfa.

                              I believe you've got a Hanami (crosses to CS-205c or KM-205c).
                              It's Hanabi, not Hanami.
                              But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 22930
                                  #9
                                  Re: Taskalfa 250ci

                                  Thank you sir. Consider me corrected. =^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

                                    • Jules Winfield
                                      Senior Tech

                                      500+ Posts
                                      • Jul 2009
                                      • 821
                                      #10
                                      Re: Taskalfa 250ci

                                      De nada...
                                      But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                                        Comment

                                        • hekotez
                                          Technician
                                          50+ Posts
                                          • Jan 2007
                                          • 91
                                          #11
                                          Re: Taskalfa 250ci

                                          Thank you very much for the kind answers!
                                          Still havent gotten to the bottom of this, will go back after i receive the updated FW from Olivetti, currently waiting for it.
                                          I already got kyo's fw for the right machine this time!!! But decided not to use it, i dont know why but i just got a gut feeling i might end up with more problems than solutions. And will go from there... since its a brand new machine im putting aside "hardware" problems for right now, i did take a good look at it, but didnt find anything that could cause this, everything is sparkling clean and even smells like new, but if fw update doesnt work, thats the next step.
                                          Thank you everyone once again!
                                          Hanabi... hmmm japanese for fireworks, yup definitly putting up a good show... not lol

                                            Comment

                                            • ignacio.cortez
                                              Trusted Tech

                                              100+ Posts
                                              • Jul 2010
                                              • 176
                                              #12
                                              Re: Taskalfa 250ci

                                              Yup that's a 305c type, when you say "Auto Calibrate" do you mean Registration wise or Color Calibration? if it is Registration, make sure the Page is loaded 11X8.5 instead of 8.5X11, that makes a big difference. (Either in the Bypass or Tray)

                                                Comment

                                                • jmaister
                                                  certified scrub

                                                  Site Contributor
                                                  500+ Posts
                                                  • Aug 2010
                                                  • 755
                                                  #13
                                                  Re: Taskalfa 250ci

                                                  +1 on 11x8.5.

                                                  Saturn series has Color Registration (detail) option, is it available in the Hanabi?

                                                  I was at a job yesterday with 2 dimensional drift on CMYK, had to use the "detail" option many times to see the difference.

                                                  edit: u464 is setup so that calibration is performed after certain # of pages have been printed, or the print ratio has exceeded to maintain accuracy. Its settings are for mass market, other than the ones suggested on the forum, no other calibration is needed.

                                                  Is this a 2 dimensional drift (x,y) or just color drifting in one dimension (x,0)? If its only one, and 50 color reg doesnt cure it, maybe check the transfer belt?
                                                  Last edited by jmaister; 07-22-2011, 05:59 AM. Reason: statement correction
                                                  Idling colour developers are not healthy developers.

                                                    Comment

                                                    • hekotez
                                                      Technician
                                                      50+ Posts
                                                      • Jan 2007
                                                      • 91
                                                      #14
                                                      Re: Taskalfa 250ci

                                                      Hello again everyone!

                                                      Havent updated this thread in a wile because i have been watching the machine closely the last days to see its behaviour. Firmware upgrade (so far) seems to have completly solved my problem!
                                                      Did a full firmware upgrade and ran all calibrations...

                                                      @ Jmaister and Ignacio
                                                      Yup this machine can print the normal and detailed color registration chart.
                                                      And by the looks i would dare to say maybe this machine inherits some of Saturns flaws too...
                                                      We dont use those measures of paper... machine is using A4 and A3 papers.
                                                      If i did the calibration using the chart it would print flawlessly from there on... turn machine off... then on... it would perform auto calibration, and all colors would be drifted about 4 to 5 milimeters it was mostly (x,0) drift, but a constant drift, if i made 50 copies... all would come out exactly the same, wich led me to a regist fault instead of a faulty belt... besides its a brand new machine... right now has only about 1600 prints/copies done.

                                                      After hanging on the phone for a wile and listen to the usual "omg we never had any problem like that, never heard such a thing"... and asking for all available FW's and service bulletins regarding this machine, went thru them, and among them was a reference to my problem! also (false) jams... false fuser errors, too frequent drum refresh... etc.
                                                      Quoting the bulletin:

                                                      "Descrizione / Description
                                                      This document describes the operation needed when a shift of the “Color Registration” or the Error Code C7620 occur.
                                                      A. Malfunction Description
                                                      The “Primary Transfer Belt” might slip or sag around the “ID Sensor” when executing the Calibration depending on the Operation Environment (High Humidity).
                                                      When this issue occurs, the “ID Sensor Value” is detected as abnormal, and, as consequence, causes the shift of the “Color Registration” or the Error Code “C7620 – ID Sensor Timing Error” (Color Calibration Correction was Failed)."

                                                      Machine is in an enviroment that we can consider very humid (specially in the early morning) when the machine was turned on, during the auto calibration, the humidity would cause the belt to aparently slightly drift causing my shift...

                                                      Solution to this passes by updating the machine, specifically the "engine fw" to version 2SK0.1000.005.001
                                                      I did a full upgrade since there were many fixes within the 2 newer fw's.
                                                      Will keep a very close on it for a wile to see its behaviour and update thread if needed (hope not hahahaha), tho so far, after fw upgrade machine is performing great!

                                                      Thanks to everyone once again for the comments and inputs on this matter!

                                                        Comment

                                                        • blackcat4866
                                                          Master Of The Obvious

                                                          Site Contributor
                                                          10,000+ Posts
                                                          • Jul 2007
                                                          • 22930
                                                          #15
                                                          Re: Taskalfa 250ci

                                                          Congratulations. The hotline guys do have all kinds of resources available, even if they won't use them to help you. =^..^=
                                                          If you'd like a serious answer to your request:
                                                          1) demonstrate that you've read the manual
                                                          2) demonstrate that you made some attempt to fix it.
                                                          3) if you're going to ask about jams include the jam code.
                                                          4) if you're going to ask about an error code include the error code.
                                                          5) You are the person onsite. Only you can make observations.

                                                          blackcat: Master Of The Obvious =^..^=

                                                            Comment

                                                            Previous 1 2 template Next
                                                            Working...