Kyocera FS1010 Delayed printing 1st Page

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  • compsos
    Technician
    • Nov 2008
    • 22

    #1

    Kyocera FS1010 Delayed printing 1st Page

    Hello
    We have a FS-1010 that prints late on the 1st page. Even the printer test pages. It actually appears to cycle down with each new job and then starts again at the top. About 5 jobs to the cycle.

    Was thinking of upgrading the firmware but unable to find a download source. Any suggestions?

    Current Firmware 80.03-94 Rel Date 21/Nov/2001

    Thank You.
  • termacadon
    IT goofball

    50+ Posts
    • Oct 2008
    • 66

    #2
    check your driver and driver version.

    in the driver settings, under advanced, you have a few spooling options.

    make sure it is set to direct printing and print spooled documents first.

    Firmware has not been an issue with this particular model.

    Comment

    • compsos
      Technician
      • Nov 2008
      • 22

      #3
      Thanks for the reply Will try the driver BUT the printers do it from the test page on the machine itself, so no software/drivers involved at that point. I have seen this fault on 6 FS1010 printers. Cheers

      Comment

      • termacadon
        IT goofball

        50+ Posts
        • Oct 2008
        • 66

        #4
        mmm... Then i would include a firmware upgrade. Are these machines brand new or partially owned?

        Comment

        • compsos
          Technician
          • Nov 2008
          • 22

          #5
          Originally posted by termacadon
          mmm... Then i would include a firmware upgrade. Are these machines brand new or partially owned?
          Thanks Termacadon. Is there a source for firmware. The system is currently on 80.06.94 27/Feb/2003.

          Cheers and Seasons Greetings

          Comment

          • TheOwl
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1732

            #6
            Check in your printer properties, there should be a PDL button in one of the tabs. Try changing the PDL from 'PCXL' to 'PCL5' or 'KPDL'.

            I have found alot of issues with running the machine in the 'PCXL' language.
            Please don't ask me for firmware or service manuals as refusal often offends.

            Comment

            • compsos
              Technician
              • Nov 2008
              • 22

              #7
              Originally posted by TheOwl
              Check in your printer properties, there should be a PDL button in one of the tabs. Try changing the PDL from 'PCXL' to 'PCL5' or 'KPDL'.

              I have found alot of issues with running the machine in the 'PCXL' language.
              Thanks TheOwl.
              The Test page we are doing is from the printer internally (ie) hardware test page. This is done by holding down the green button for 5 secs. So doubt if it is a software setting, unless we can 'reprogram' the printer chip.

              Comment

              • termacadon
                IT goofball

                50+ Posts
                • Oct 2008
                • 66

                #8
                Thanks Termacadon. Is there a source for firmware. The system is currently on 80.06.94 27/Feb/2003.

                Cheers and Seasons Greetings
                There is one version later... FS-1010 vers. 80.07A, 80.06

                I would like you to check your firmware parameter settings aswell. Do you know how to do this.?

                anyway...if the machine is hooked up via LTP all you do in your dos prompt is

                !R! FRPO STAT1;EXIT; >LPT1 OR on network you go into web interface under the printer tab, there should be an option that says printable data. Under that option it has 2 options, send file or send text. Under send text you type !R! FRPO STAT1;EXIT; OR you can hold down the green printer button, when the lights start flashing, dont let go wait for them to dissapear first, then let go and it will print out the parameter pages.

                Soz for the long reply, i just dont know what you know. (trying to be helpful)

                Comment

                • compsos
                  Technician
                  • Nov 2008
                  • 22

                  #9
                  Originally posted by termacadon
                  There is one version later... FS-1010 vers. 80.07A, 80.06

                  Do you have a copy?

                  I would like you to check your firmware parameter settings aswell. Do you know how to do this.?

                  anyway...if the machine is hooked up via LTP all you do in your dos prompt is

                  !R! FRPO STAT1;EXIT; >LPT1 OR on network you go into web interface under the printer tab, there should be an option that says printable data. Under that option it has 2 options, send file or send text. Under send text you type !R! FRPO STAT1;EXIT; OR you can hold down the green printer button, when the lights start flashing, dont let go wait for them to dissapear first, then let go and it will print out the parameter pages.

                  Soz for the long reply, i just dont know what you know. (trying to be helpful)
                  Thanks for the tip. I actually did not realise that it can Prescribe via the IB-21E. Just had to a slight correction to the command
                  !R! FRPO; STAT1;EXIT; It needed the ; after FPRO before it would print.

                  The top margin is set to 0.333. Remember it is only the 1st page that goes south on the page. Even this "Status Page" of 4 pages was printed on 5 with the 1st only having the boxed heading containing
                  "PAGE PRINTER STATUS PAGE". After the 1st page being so late the printer treated it as a paper jam and then printed the 4 correctly. So it would appear to be within the machines internal timing. I have seen about 6 FS1010 printers do this, just never found the solution.

                  Cheers

                  Comment

                  • termacadon
                    IT goofball

                    50+ Posts
                    • Oct 2008
                    • 66

                    #10
                    Here is a tool to manage your printer settings/margins etc.

                    Comment

                    • compsos
                      Technician
                      • Nov 2008
                      • 22

                      #11
                      Thanks Termacadon
                      I will give it a try but it does look like a tool for "all" pages rather than the 1st Page out.. The 2nd, 3rd .... pages are all OK. Even the 1st is OK until the printer is idle for a while or power reset. It seems like the laser or transfer does not start on time for the 1st page. When it does kick in the Data printed is what belongs on the top of the page. Yes just like the Top Margin is wrong. I have FPRO STM 1 but that made no difference on the 1st page. Comparison of 2 2nd pages and the Top Magin is identical. I doubt if it is a paper sensor (physical) as it would then be consistent for all pages.

                      Could it be the electronic circuits for a sensor that "needs" charging before resuming normal timing?

                      Comment

                      • termacadon
                        IT goofball

                        50+ Posts
                        • Oct 2008
                        • 66

                        #12
                        Scan in a page and upload it.

                        PS. Try replacing the engine board, if you have one available.

                        Comment

                        • compsos
                          Technician
                          • Nov 2008
                          • 22

                          #13
                          The original Engine Board always stopped on the 2nd page. Printed the 1st OK but left the 2nd at the pickup rollers. Before buying a new board, is there anything that can be "tested" to prove the fault in the board?
                          TIA

                          Comment

                          • compsos
                            Technician
                            • Nov 2008
                            • 22

                            #14
                            Attached are 2 examples of the problem. Note the 1st (faulty) is from "cold" start the 2nd is a follow on (OK). The printer needs to be power cycled or left idle for a period of time before reproducing the same problem. I have seen this on FS1010s before. Just amazed no one else is confirming the issue.
                            TIA
                            Attached Files

                            Comment

                            • termacadon
                              IT goofball

                              50+ Posts
                              • Oct 2008
                              • 66

                              #15
                              Honestly, that has never happened to me before, but the logic behind it would be 1-Firmware 2-Engine Board 3-Main Board 4-Engine and Main(replacing no.4 would probably be the same cost as a new machine)

                              If any of that does not work, then im stunned!
                              It cant be mechanical, cause it only happens from the first page and not intermitantly on other pages.

                              How many prints has this machine done?

                              Comment

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