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  1. #1
    Join Date
    Feb 2013
    Rep Power

    Lexmark X864de firmware error

    firmware error occurred couple of time already, update firmware and fix the issue for a month sending fax got stock(pending in the queue) tried couple of fix like disabled the ECM and put a filter core on the fax line and fixes the issues. and couple of days a firmware error come out again. any idea about this? do i need to replace the HDD?

  2. #2
    Service Manager 250+ Posts Silvertoast's Avatar
    Join Date
    Feb 2010
    Rep Power

    Re: Lexmark X864de firmware error

    which firmware error are u getting,
    i cant remember off the top of my head but
    one is associated with the print driver (there is a tech bulitin to use universal print drivers instead of the specific one for the machine, go figure, the bulitin applies to several machines.) if u get the black screen and error when someone prints to it then this is the issue.

    the other will actualy require a new sys board if updating the firmware didnt help.

    also call lexmark, they are bad about releasing new firmware and not putting it on there website for several months


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