Mpc 4500 "please wait"

[leo34staffs]

Hi Guys,
I have please wait displayed and the machine will not come to ready, also the fax option is not available, i cannot even access sp mode as it just beeps when i press copy sp. i disconnected the hard drives and it came to ready, i could use the fax mode and i could copy. I am going to swap the hard drives with fingers crossed, but could it be anything else?

[pocket aces]

It' the HDD'S

[ccchuah]

Mostly is the harddisk only giving problem.

[whatchagot]

try disconnecting the fax module, then clear #2 in sp 5832 then reconnect everything should clearup if not replace hdd

[knightfall]

before disconnecting the fax module its much easier to unplug the hdd first, this will get rid of the please wait and give you the fax functions back.

[leeyeo]

i meet few times on field.Normally i will replace the HDD,when it turn to ready,i will connect back the previous HDD~~it works again~~!!90% successful 10 % fail (HDD problems)lolz~~sounds weird~~but it really works!it really confusing me!!any wrong with the machine??need to update firmware?

[leo34staffs]

Thanks for the input guys, I did find the answer on ricohs tier 2 site, that described the fault i was getting exactly, HDDs (pair) sorted the problem.

[sostek]

hi guys, I have the same "plesae wait " message , disconnected both HDD, still says please wait...
any ideas?

[leo34staffs]

Not long after i had another machine doing the same thing and it turned out to be the 12v line on the psb ( i think thats all the 12v line is there for, the hdds)

[sostek]

Turned out to be the controller. thanks for the input