MPC 2500 Toner Problem

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  • Tebow83
    Technician

    50+ Posts
    • May 2009
    • 92

    #1

    MPC 2500 Toner Problem

    Hi guys.

    having a problem with an MPC2500.

    The machine keeps saying add black toner - toner depleted.

    I changed the toner cartridge and machine kept saying the same.

    I then changed the toner pump to no avail.

    I replaced the k dev clutch and machine worked fine for a few hundred prints and now it has come back up with the add toner message.

    Any ideas where to go next?

    Thanks in advance.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: MPC 2500 Toner Problem

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3979

      #3
      Re: MPC 2500 Toner Problem

      Did you change the hose too? or just the toner pump? It Could be blocked.

      Comment

      • DH1980
        Technician

        50+ Posts
        • Mar 2009
        • 52

        #4
        Re: MPC 2500 Toner Problem

        I had the same problem and it was the ID sensors. They would give readings but not what they should be.

        Comment

        • cdog530
          Technician

          50+ Posts
          • Nov 2009
          • 66

          #5
          Re: MPC 2500 Toner Problem

          I have seen the dev drive gear (behind each drum) get worn down and not properly churn toner into the developer too.
          -C

          Comment

          • Tebow83
            Technician

            50+ Posts
            • May 2009
            • 92

            #6
            Re: MPC 2500 Toner Problem

            Cheers guys, will check those out tomorrow.

            Is the gear hard to change?

            Comment

            • cdog530
              Technician

              50+ Posts
              • Nov 2009
              • 66

              #7
              Re: MPC 2500 Toner Problem

              Just take out the image transfer belt, black drum and magenta drum to give you room...the gear is held on by an e-clip...does this machine have a high copy count? has the development unit been changed?
              -C

              Comment

              • Tebow83
                Technician

                50+ Posts
                • May 2009
                • 92

                #8
                Re: MPC 2500 Toner Problem

                Originally posted by cdog530
                Just take out the image transfer belt, black drum and magenta drum to give you room...the gear is held on by an e-clip...does this machine have a high copy count? has the development unit been changed?
                -C
                Its at 500k black and the black dev unit was replaced.

                Comment

                • redneckstylin
                  Trusted Tech

                  100+ Posts
                  • Sep 2011
                  • 173

                  #9
                  Re: MPC 2500 Toner Problem

                  all firmware....

                  Comment

                  • stevie c

                    #10
                    Re: MPC 2500 Toner Problem

                    Originally posted by tebow83
                    hi guys.

                    Having a problem with an mpc2500.

                    The machine keeps saying add black toner - toner depleted.

                    I changed the toner cartridge and machine kept saying the same.

                    I then changed the toner pump to no avail.

                    I replaced the k dev clutch and machine worked fine for a few hundred prints and now it has come back up with the add toner message.

                    Any ideas where to go next?

                    Thanks in advance.



                    did u fit the pipe that comes with the pump,if you did then the next thing to look at is the dev unit.if you do the smc print out(5990-4)
                    you will see how many copies are on the dev unit.the dev unit is meant to be changed every 2 or 3 dev changes.hope this makes sence and is helpfull.good luck

                    Comment

                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3979

                      #11
                      Re: MPC 2500 Toner Problem

                      Originally posted by stevie c
                      did u fit the pipe that comes with the pump,if you did then the next thing to look at is the dev unit.if you do the smc print out(5990-4)
                      you will see how many copies are on the dev unit.the dev unit is meant to be changed every 2 or 3 dev changes.hope this makes sence and is helpfull.good luck
                      You obviously only read the original post and NONE of the rest of the thread

                      Comment

                      • OutlawTorn
                        Trusted Tech

                        100+ Posts
                        • Aug 2008
                        • 189

                        #12
                        Re: MPC 2500 Toner Problem

                        Originally posted by cdog530
                        I have seen the dev drive gear (behind each drum) get worn down and not properly churn toner into the developer too.
                        -C
                        I have just had this fault and can't find this bloody gear in the parts manual, do you have the part number?

                        Comment

                        • cdog530
                          Technician

                          50+ Posts
                          • Nov 2009
                          • 66

                          #13
                          Re: MPC 2500 Toner Problem

                          Originally posted by OutlawTorn
                          I have just had this fault and can't find this bloody gear in the parts manual, do you have the part number?
                          AB010368

                          Comment

                          • Dence
                            Junior Member
                            • May 2013
                            • 4

                            #14
                            Re: MPC 2500 Toner Problem

                            Originally posted by Tebow83
                            Hi guys.

                            having a problem with an MPC2500.

                            The machine keeps saying add black toner - toner depleted.

                            I changed the toner cartridge and machine kept saying the same.

                            I then changed the toner pump to no avail.

                            I replaced the k dev clutch and machine worked fine for a few hundred prints and now it has come back up with the add toner message.

                            Any ideas where to go next?

                            Thanks in advance.
                            Try to clean (or it could be broken, so in that case replace) the "Toner End Sensor" (AW02-0185). Its the sensor that measures if there is toner coming out of the toner bottle, just before it goes into the hose to the toner pump. This also could do the trick if the toner pump is ok, the hose isn't blocked (just to be sure, vaccuum it out) and the MPC is still asking for new toner... Good luck!

                            Comment

                            • darius79

                              #15
                              Re: MPC 2500 Toner Problem

                              Originally posted by cdog530
                              I have seen the dev drive gear (behind each drum) get worn down and not properly churn toner into the developer too.
                              -C
                              I have had this problem and changing the worn out drive gear solved it. Remember to check on the K dev unit too, the developer inside can harden and cause the drive gear to wear prematurely.

                              Comment

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