SC899 MP 3352SP

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  • iliketui
    Technician
    • May 2014
    • 48

    #1

    SC899 MP 3352SP

    I have an MP 3352SP that is showing an SC 899.

    I have updated all the firmware. After updating the firmware everything tested ok but when i was 20 minutes down the road when i got a phone call saying it had come back.

    The service manual says to update GWFCU firmware to V3.00. This machine already had V6.00.

    Any ideas?
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: SC899 MP 3352SP

    See this thread : http://www.copytechnet.com/forums/ri...tml#post427294

    Comment

    • HDSB
      Field Tech

      50+ Posts
      • Feb 2013
      • 64

      #3
      Re: SC899 MP 3352SP

      Also this thread posted in Jan

      Comment

      • M0scb
        Technician
        • Oct 2012
        • 32

        #4
        Re: SC899 MP 3352SP

        The PCL firmware update is due around October for this model.

        Comment

        • Oze
          Ricoh Fanboy

          1,000+ Posts
          • Jul 2008
          • 1663

          #5
          Re: SC899 MP 3352SP

          Originally posted by M0scb
          The PCL firmware update is due around October for this model.
          But you CAN get it early from Ricoh support on a case by case basis.

          Comment

          • M0scb
            Technician
            • Oct 2012
            • 32

            #6
            Re: SC899 MP 3352SP

            Originally posted by Oze
            But you CAN get it early from Ricoh support on a case by case basis.
            You can indeed. Sorry forgot to mention that.

            Comment

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