MP 3350-SC 819

[armas]

Hello friends,please help! I have MP 3350,after switching on it will show a message "Please Wait'' then it will give SC 819. I can not open also simulation 107.What shall i do, Please help. Thank You in advance.

[rthonpm]

Sounds like there's a memory DIMM that's gone bad or loose. Try re-seating all the memory DIMMs then re-flash the firmware. If that doesn't do the trick then try replacing the memory.

[TonerMunkeh]

That's the controller board, I've had 3 do it. Replace it and you'll be fine.

[armas]

friends,thank you for your quick reply,i will try to replace the contoller board.

[armas]

TonerMunkeh, can you tell me the right part number of controller board for this model MP 3350B.Thank you again.

[TonerMunkeh]

D019 5310 for the monochrome scanner, D020 5310 for the colour.

[armas]

TonerMunkeh, thank you for always there!