Hello there.
The same machine that I mentioned on this thread now has developed an interesting - though apparently not related - symptom:
The customer keeps complaining that it now, quite frequently, gets lines on copies.
So far I managed to narrow it from the ARDF, because of two things:
a) It doesn't appear on internal prints; and
b) It doesn't go from edge to edge on the copy, meaning it doesn't go over the non-printing area around the paper (as it would if it was a fuser or drum related issue).
But, on several occasions, I cleaned the optics and the ARDF as well, and I even dismantled the guides from the ARDF to give it a thorough cleaning (lots of correcting ink and other stuff in there, as you might've guessed).
Still the customer keeps complaining about it. I thought about the problem being on the originals the customer is using, but on the other 2045 she has, she never complained about it.
This trouble along with the keeps-asking-for-toner one is getting on my nerves. I, just like Arthur Dent, sometimes wish I had listened to what my mother used to say...
The same machine that I mentioned on this thread now has developed an interesting - though apparently not related - symptom:
The customer keeps complaining that it now, quite frequently, gets lines on copies.
So far I managed to narrow it from the ARDF, because of two things:
a) It doesn't appear on internal prints; and
b) It doesn't go from edge to edge on the copy, meaning it doesn't go over the non-printing area around the paper (as it would if it was a fuser or drum related issue).
But, on several occasions, I cleaned the optics and the ARDF as well, and I even dismantled the guides from the ARDF to give it a thorough cleaning (lots of correcting ink and other stuff in there, as you might've guessed).
Still the customer keeps complaining about it. I thought about the problem being on the originals the customer is using, but on the other 2045 she has, she never complained about it.
This trouble along with the keeps-asking-for-toner one is getting on my nerves. I, just like Arthur Dent, sometimes wish I had listened to what my mother used to say...
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