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  1. #11
    Trusted Tech 50+ Posts
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    Nov 2016
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    Bremen
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    Re: Operation disabled

    Hi

    62-11 !!!!!
    Not 63-11

    When there is a fax-board --> 66-10 Data clear
    67-17 --> Printer reset
    62-10 --> job log clear

  2. #12
    Technician
    Join Date
    Feb 2013
    Location
    Dallas, TX
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    12
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    14

    Re: Operation disabled

    Yes, sorry....I did 62-11 actually. Fat fingered! Doc Filing Data clear.

  3. #13
    Technician
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    Feb 2013
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    Dallas, TX
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    Re: Operation disabled

    Quote Originally Posted by mansart View Post
    Can you get into Settings?
    Replaced the HDD, and wiped the operation memory. Fixed.

  4. #14
    Senior Tech 100+ Posts
    Join Date
    May 2010
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    Dallas, TX
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    22

    Re: Operation disabled

    I see issues like this with aries/aires II machine from time to time. We usually end up cloning the data if we can (address book, network settings) and the replace the sd card(with cards we make) and wipe the hard drive on a pc and then bring the machine back up from a dead machine state, reinstall all software and then put data we cloned back. This fixes it. Sharp has crap SD cards for these models. IDK why. WE make our own and I have NEVER had to repeat this on one we made the SD card on again.

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