e-studio 350 freezed when scan more than 300 pages

[bb4u929]

I scanned 300 pages document to the e-filing the file size about 30MB, when I tried to download it to my computer with the TOSHIBA e-STUDIO File Downloader, the program will freeze… also when I try I try to print it from the copier, the copier freeze too and I have to restart the copier.

Is my GM-2010 kit’s problem or the firmware, anyone has the lastest firmware?

Here is some information about my e-studio 350 copier
Printer Manufacture TOSHIBA
Copier Firmware Version T360SY0U050
Copier Main ROM Version 360M-08
Copier Scanner ROM Version 360S-08
Network Card Type Ethernet
Product Description Network Interface Card
Product Type DPO-7300
Product Manufacture NetSilicon
Product Serial Number 00D47727
Product ROM Version 1.51q

Also, when try to add the copier as a network printer, it asking me for the login name and password, I tried login as “admin” password “1234”, “12345”, “123456” none of it work. Any idea what can I do? I tried go to “my network place”

Thank you!

[Mr Spock]

I would update the firmware you have version 50 and 1.51 on the nic they are up to 4006 and 2.1(I think) and this fixed a lot of the issues with this machine.
Since you have the scan option I would set a place on your network and scan directly to this to save time.

[bb4u929]

thank you for your help! do you have the firmware for my copier? Where I could get one? Just update the firmwall for the NIC or the entire copier firmware

thanks again

[blue4fun]

update firmware if not work, HDD needs to be replace (use Western Digital) between 20-30gig

[bb4u929]

thanks guys problem been take care!
I updated the frimware with a incorrect model firmware, it were very mess up. but right now EVERYTHING IS FINE.

read my another post to find out what happened.