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  1. #1
    Technician
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    Feb 2010
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    C3545 can help me with this error message, what do I write the serial

    Can help me with this error message, what do I write the serial

    -Fault Cause: Password routine will be required to write serial number to the IOT and CCM
    -Machine_Reaction: Stop all marking capability

    Attached Images Attached Images

  2. #2
    Field Supervisor 500+ Posts
    Join Date
    Aug 2006
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    check battery on CCMNVM PWB in controller. If voltage is bellow 2.7V replace battery and then perform dc 133 and dc 105


  3. #3
    Technician
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    Feb 2010
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    What is the password routine?


  4. #4
    Technician
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    how do I synchronize the serial?
    DC371 click Unique ID that I have to put password.

    c2636..JPG


  5. #5
    pal.xerox
    Guest
    try this password 2845490


  6. #6
    Technician
    Join Date
    Feb 2010
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    16
    see the image
    does not work
    thing wrong
    you can help me

    id..JPG


  7. #7
    pal.xerox
    Guest
    Please see the detail bellow and try with the password as i mentioned in my previous reply ( 2845490). if problem not resolve with this action then u hv to order new soks. gud luck

    1. Reserialize machine.
      <LI id=svc.cope.0000355221>Enter the Diagnostic Mode. Refer to Entering Diagnostic Navigator.
      <LI id=svc.cope.0000304192>Select Adjustments tab
      <LI id=svc.cope.0000304195>Select Install/Cfg (DC371) tab
      <LI id=svc.cope.0000304198>Synchronize Serial Number.
      1. <LI id=svc.cope.0000304201>Select S/N Synch (DC132).
        <LI id=svc.cope.0000304204>Select Generate Id.
        <LI id=svc.cope.0000304207>Call service support and report Unique Machine Identifier.
      2. Enter Password from service support into Submit Password.
      3. Select Submit Password.
        Serial numbers are now synchronized.



  8. #8
    Technician
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    Feb 2010
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    to have the correct password I call call service support, there is no other way.
    the machine can 'operate without serialize.
    thanks



  9. #9
    Technician
    Join Date
    Feb 2010
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    16
    with these two files I can do something?
    3116467088_AllNVM.bnf
    3116467088_IOTCriticalNVM.bnf


  10. #10
    Technician
    Join Date
    Jul 2009
    Posts
    21
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    18
    The yellow battery on CCMNVM PWB is death, you need to replace and perform to procedures for replacing battery. Search in eureka for details.
    You d'not need to make DC132.


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