Error code 022-352

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  • funcom
    Technician
    • Aug 2009
    • 28

    #1

    [Error Code] Error code 022-352

    Hello!

    My xerox 7655 is displaying an error 022-352 is the error description, routine password will be required to write the serial number to machine.

    Can anyone help resolve this situation.

    Regards,
    Pedro Aguiar
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: Error code 022-352

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

    Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads

    Paul@justmanuals.com

    Comment

    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2369

      #3
      Re: Error code 022-352

      Originally posted by funcom
      Hello!

      My xerox 7655 is displaying an error 022-352 is the error description, routine password will be required to write the serial number to machine.

      Can anyone help resolve this situation.

      Regards,
      Pedro Aguiar
      The proper and cheaper procedure for this situation is to place a call to a xerox tech

      Comment

      • duanew
        Technician
        • Mar 2012
        • 35

        #4
        Re: Error code 022-352

        Serial number and billing data is stored at three locations:
        MCU NVM PWB
        CCM NVM PWB
        IIT/IPS PWB.
        This procedure is used to restore serial number and billing data integrity if these PWBs were replaced incorrectly, or if multiple failures occurred.
        It is not necessary to run this procedure if a single PWB is replaced; if these boards are replaced one-at-a-time, the machine will automatically synchronize the data on the new PWB to match the other two. It is only required to perform the procedure if the removal/replacement procedure is not followed correctly, or if data corruption causes one of the following faults:
        16-801.19
        22-352
        Procedure
        Notify service support.
        Call service support for instructions.
        Complete reserialization form provided by service support.
        Reserialize machine:
        Enter the PWS Diagnostic mode.
        Select the Adjustments tab
        Select the Configuration tab
        Synchronize Serial Number.
        Select S/N Sync (dC132).
        Select Generate Id.
        Call the phone number on the reserialization form and report Unique Machine Identifier.
        You will be given a Password to enter into Submit Password.
        Select Submit Password.
        Serial numbers are now synchronized.

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